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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Contains 4 Component(s), Includes Credits Includes a Live Web Event on 12/06/2022 at 2:00 PM (EST)

    This live webinar (taking place 12/6/22, from 2:00 pm ET) will take a deeper five into practioners that are returning to practice or reengaging in specific practice areas. It will answer questions like, Is it up to you to alert your medical staff leaders that approving privileges for these practitioners after an extended leave shouldn’t be a slam dunk? How do you know when to “hold em” and when to “walk (or run) away”? Do you know what resources are available to help your institution make these decisions? Do you know how to mitigate concerns about negligent credentialing? Do you have consistent policies to guide decision-making when addressing requests from practitioners to expand/change their scope of practice and/or refresh skillsets they have not used in several years?

    Title:

    • Physician’s Reentering Practice: Know when to hold ‘em - know when to fold ‘em - know when to walk away - know when to run! 

    Live Session Date and Time: 

    • 12/6/22, from 2:00 pm ET)

    Description: 

    • Returning to practice or reengaging in specific practice areas can be a complex process, both for the practitioner and for the hospital where they seek to practice.  The current provider shortage crisis may lead to more instances where a medical services professional (MSP) is asked/required/pressured to “make a way” for candidates who do not meet credentialing and/or privileging requirements. Is it up to you to alert your medical staff leaders that approving privileges for these practitioners after an extended leave shouldn’t be a slam dunk? How do you know when to “hold em” and when to “walk (or run) away”?  Do you know what resources are available to help your institution make these decisions? Do you know how to mitigate concerns about negligent credentialing? Do you have consistent policies to guide decision-making when addressing requests from practitioners to expand/change their scope of practice and/or refresh skillsets they have not used in several years?  

      MSPs struggle with how to objectively and consistently navigate the requirements of privileging and credentialing processes, while at the same time ensuring that patients are safe and well cared for as these practitioners regain their clinical skills. This session will identify the unique challenges presented by practitioners who have a gap in patient care or in experience in specific procedures or services. The session will include an overview of national reentry trends, guidance on reentry policies to ensure you have appropriate processes in place, review of approaches to facilitate an effective and safe transition to exercising clinical privileges, methods for monitoring to meet focused practice evaluation expectations, and presentation of case studies.

    Learning Objectives: 

    • Upon completion of this session, the participant will be able to:
      • Describe the current national trends related to reentry to practice and resumption of privileges due to changing demands in the healthcare environment
      • Understand how to effectively utilize the credentialing and privileging processes to consistently and safely support reentry processes
      • Identify resources or processes to support practitioners’ return to direct patient care activities or to their original scope of practice.

    Speakers:

    • Elizabeth Korinek, MPH (Chief Executive Officer, CPEP) and Alexis Angell, JD, BBA (Attorney, Polsinelli)

    CEs:

    • This webinar has been approved for 1.0 CE credit.

    Cost:

    • NAMSS members: Free
    • Non-NAMSS members: $75

    This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

    Core Functional Area(s):

    • Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Reviews

    Skillsets:

    • Clinical Competence
    • Evaluation
    • Human Resources
    • Legal
    • Performance Improvement
    • Quality Review/Quality
    • Medical Staff Professionalism
    • Continuing Medical Education
    • Medical Staff Bylaws & Polices/Procedures 
  • Contains 4 Component(s), Includes Credits

    Watch the webinar recording of "Another Tool in the Toolkit: Incorporating Educational Interventions into Performance Improvement Processes​" by Catherine Caldicott, MD, FACP (Medical Director, PBI Education). Then, complete the associated webinar quiz and earn 80% or higher to receive CE credit.

    Watch the webinar recording of "Another Tool in the Toolkit: Incorporating Educational Interventions into Performance Improvement Processes" by Catherine Caldicott, MD, FACP (Medical Director, PBI Education). Then, complete the associated webinar quiz and earn 80% or higher to receive CE credit.

    Title: 

    • Another Tool in the Toolkit: Incorporating Educational Interventions into Performance Improvement Processes

    Speaker: 

    • Catherine Caldicott, MD, FACP (Medical Director, PBI Education)

    Description: 

    • MSPs are on the front lines when it comes to handling instances of clinicians’ bad behavior. MSPs may also be consulted for recommendations when something must be done about these behaviors. This session will explain the impact of remedial education interventions, describe when they are appropriate, how to find such resources, and how these interventions can be added seamlessly to existing performance improvement plans to reduce existing and future behavioral lapses and violations.

    Learning Objectives: 

    1. To distinguish remedial education interventions from other kinds of education
    2. To determine why and when to recommend remedial education interventions 
    3. To incorporate remedial education seamlessly into an existing institutional performance improvement process
    4. To employ communication techniques that can foster the cooperation of resistant clinicians

    Topic Area:

    • Credentialing and Privileging
      Management 
    • Peer Review 
    • Tomorrow's MSP  
    • Performance Improvement Plans 

    CEs:

    • This webinar recording has been approved for 1 CE credit.

    Cost:

    • Hover over the "Register" button in the top right corner to see the price


    This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets

    Core Functional Area(s):

    • Manages the Credentialing or Privileging Process
    • Conducts, Participates In, and Maintains Primary Source Verification
    • Facilitates Medical Staff Functions 

    Skillsets:

    • Communication
    • Confidentiality
    •  Flexibility/Adaptability 
    • Human Resources
    • Medical Staff Bylaws & Policies and Procedures
    • Medical Staff Wellness
    • Performance Improvement
    • Professional Ethics
    • Professional Presence
    • Relationship Building
    • Remote People Management
    • Risk Management 
  • Contains 4 Component(s), Includes Credits

    Watch the webinar recording of "Paper Is not Dead, But Digital Provider Files are the Way Forward - Why the Digital Journey is Valuable to MSPs​" by Delicia Dimberg, M.Ed.-OM, BHA, CPCS (Director of Professional Services, Hardenbergh) and Lisa Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (Director of Professional Services, Hardenbergh)​. Then, complete the associated webinar quiz and earn 80% or higher to receive CE credit.

    Watch the webinar recording of "Paper Is not Dead, But Digital Provider Files are the Way Forward - Why the Digital Journey is Valuable to MSPs" by Delicia Dimberg, M.Ed.-OM, BHA, CPCS (Director of Professional Services, Hardenbergh) and Lisa Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (Director of Professional Services, Hardenbergh). Then, complete the associated webinar quiz and earn 80% or higher to receive CE credit.

    Title: 

    • Paper Is not Dead, But Digital Provider Files are the Way Forward - Why the Digital Journey is Valuable to MSPs

    Speaker: 

    • Delicia Dimberg, M.Ed.-OM, BHA, CPCS (Director of Professional Services, Hardenbergh)
    • Lisa Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (Director of Professional Services, Hardenbergh)

    Description: 

    • Digital provider files support an organization with manageable and searchable information. It also supports remote access and access to multi-disciplinary teams who rely on the provider information. Digital information is secure and supports user accountability, durability of provider information, improves efficiencies, supports compliance, and is better for the environment. While paper is not dead, the digital journey is the way forward for MSPs. If your organization is still using paper files, is in the process of transitioning from paper to digital provider files, or is considering it, join us in our discussion and pave your way forward. 

    Learning Objectives: 

    • Differentiate the impact of utilizing paper files vs. digital files.
    • Develop an understanding of the value and effectiveness of provider digital files. 
    • List strategies and tools for transitioning from paper to reliable digital provider records. 
    • Identify provider data abstraction resources for improved efficiencies and high reliability.

    Topic Area:

    • Tomorrow's MSP

    CEs:

    • This webinar recording has been approved for 1 CE credit.

    Cost:

    • Hover over the "Register" button in the top right corner to see the price


    This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets

    Core Functional Area(s):

    • Manages Provider Enrollment Process
    • Manages the Credentialing or Privileging Process
    • Complies with Accreditation Standards and Regulatory Standards
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
    • Conducts, Participates In, and Maintains Primary Source Verification
    • Manages Departmental Operations
    • Facilitates Medical Staff Functions 

    Skillsets:

    • Change Management:
    • Communication
    • Database Management
    • Flexibility/Adaptability
    • Information Technology
    • Project Management
    • Strategic Planning 
  • Contains 4 Component(s), Includes Credits

    Read the Synergy Article, "Challenges and Change in the Medical Staff Office of the 21st Century" by Dwaina C. Humphries, CPMSM, CPCS. Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

    Only available for NAMSS members: Synergy, the official electronic magazine of NAMSS, provides information that directly impacts today's medical services professional. Published quarterly, Synergy is the source MSPs go to when searching for best practices and tools that will help them in their jobs. NAMSS members and experts in the field write Synergy articles that address the challenges members face in the healthcare environment, including legal matters and applications of processes. 

    Read the Synergy Article, "Challenges and Change in the Medical Staff Office of the 21st Century" by Dwaina C. Humphries, CPMSM, CPCS. Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

    CEs:

    • This course has been approved for 1 CE credit.

    Cost:

    • Only available for NAMSS members
    • Hover over the "Register" button in the top right corner to see the price
  • Contains 4 Component(s), Includes Credits

    Watch the webinar recording of "Mindfulness and Self Care: How to Slow Down, in Order to Speed Up​" by Preethi Fernando (Author of twelve books, Founder of Leadista, Keynote Speaker)​. Then, complete the associated webinar quiz and earn 80% or higher to receive CE credit.

    Watch the webinar recording of "Mindfulness and Self Care: How to Slow Down, in Order to Speed Up" by Preethi Fernando (Author of twelve books, Founder of Leadista, Keynote Speaker). Then, complete the associated webinar quiz and earn 80% or higher to receive CE credit.

    Title: 

    • Mindfulness and Self Care: How to Slow Down, in Order to Speed Up

    Speaker: 

    • Preethi Fernando (Author of twelve books, Founder of Leadista, Keynote Speaker)

    Description: 

    • Mindfulness, the awareness of being in the moment, is key to jumpstarting the current disengaged, disconnected workforce in the medical staffing industry. Today’s current workday of remote, hybrid, and fluctuating rules is far from familiar and is leading to more employees facing burnout, fatigue, and increased stress. The syndrome of the “physically present, emotionally absent” employee is growing and the need for mindfulness and self-care important now more than ever. In this session, come learn how mindfulness can help you successfully navigate through these unsettled “Jello” work environments to be more patient, stabile, and compassionate with those around you, both inside and out of work. 

    Learning Objectives: 

    • How to practice mindfulness during Zoom calls; Eg: In the Zoom waiting room, practice breathing exercises rather than looking at the Tik Tok feed. 
    • How to overcome mental obsessions, through mindfulness and self care techniques. Eg: Overcoming the obsession to check our texts thirty times a day, thus improving our concentration at work
    • How to practice mindfulness to jumpstart a disengaged workforce
    • How to infuse meditation, reflection, solitude, and for some, prayer, into your hectic schedule as a way to boost productivity

    Topic Area:

    • Tomorrow's MSP

    CEs:

    • This webinar recording has been approved for 1 CE credit.

    Cost:

    • Hover over the "Register" button in the top right corner to see the price


    This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets

    Core Functional Area(s)

    • Manages Provider Enrollment Process Analyzes and Manages 
    • Data Verification 
    • Manages the Credentialing or Privileging Process 
    • Conducts, Participates In, and Maintains Credentialing and Privileging
    • Conducts, Participates In, and Maintains Current Clinical Competency 
    • Evaluations and Peer Reviews 
    • Complies with Accreditation Standards and Regulatory Standards
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
    • Conducts, Participates In, and Maintains Primary Source Verification 
    • Manages Departmental Operations 
    • Facilitates Medical Staff Functions 

    Skillsets:

    • Analytical Thinking
    • Budget/Finance
    • Change Management:
    • Clinical Competence Evaluation
    • Communication
    • Confidentiality
    • Contracting
    • Database Management
    • Flexibility/Adaptability
    • Human Resources
    • Information Technology
    • Managed Care
    • Medical Staff Bylaws & Policies and Procedures
    • Medical Staff Wellness
    • Performance Improvement
    • Political Savvy
    • Presentation Skills
    • Professional Ethics
    • Professional Presence
    • Project Management
    • Quality Review/Quality
    • Relationship Building
    • Remote People Management
    • Risk Management
    • Strategic Planning
  • Contains 4 Component(s), Includes Credits

    Listen to the Tomorrow's MSP Podcast Episode, "How a CVO Can Improve Credentialing Practices" with Linda Waldorf, System Director with UNC Health Care System. Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

    On this episode of the Tomorrow's MSP Podcast, Linda Waldorf, System Director of Centralized Credentialing and Medical Staff Services with UNC Health Care System, speaks to the function of a CVO, its benefits and how a health care organization can best manage the relationship. 

    Listen to the Tomorrow's MSP Podcast Episode, "How a CVO Can Improve Credentialing Practices" with Linda Waldorf, System Director with UNC Health Care System. Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

    CEs:

    • This course has been approved for 1 CE credit

    Cost: 

    • Hover over the "Register" button in the top right corner to see the price
  • Contains 4 Component(s), Includes Credits

    Watch the recording of "Pushed to the Limit: The Impact of a Pandemic on the Prevalence and Management of Disruptive Communication " by Bill O'Neill, MBA & Alexis Angell, J.D.. Then, complete the quiz and earn 80% or higher to receive CE credit.

    Title: Pushed to the Limit: The Impact of a Pandemic on the Prevalence and Management of Disruptive Communication 

    Speakers: Bill O'Neill, MBA & Alexis Angell, J.D. 

    Description: Disruptive, intimidating, and unprofessional communication is unfortunately a relatively common phenomenon in the healthcare world. These behaviors can lead to preventable adverse outcomes, excessive staff turnover, and poor patient satisfaction. These types of behavior may be exacerbated during periods of high stress and exhaustion – and the COVID-19 pandemic has certainly provided an abundance of both conditions. Medical Staff Professionals (MSPs) can play a vital role in helping to manage these challenging situations and assisting institutional leadership in creating a positive clinical workplace even in a world wracked by a deadly epidemic. This session will emphasize practical steps MSPs can take to work with human resource professionals and clinical leadership to establish a policy framework on communication standards that is applied consistently – even in the midst of a crisis. In addition, the session will include approaches to behavioral intervention in acute and/or chronic situations where standards have been violated. Speakers will share "best practice" wisdom gained from interviews with MSP leaders as well as recent research and published guidelines. This session will use a variety of teaching methods including didactic lecture and case discussions. 

    CE Credits: This conference recording is eligible for 0.75 CE

  • Contains 4 Component(s), Includes Credits

    Watch the recording of "Healthcare Disruptive Innovation: Are you Ready?" by Jon Burroughs, MD, MBA, FACHE, FAAPL. Then, complete the quiz and earn 80% or higher to receive CE credit.

    Title: Healthcare Disruptive Innovation: Are you Ready? 

    Speaker: Jon Burroughs, MD, MBA, FACHE, FAAPL 

    Description: The healthcare industry is going through a once in a century transformational revolution by digitizing, standardizing, commoditizing and globalizing. Understand what this means and why these changes are inevitable, necessary, and important for your to lead. 

    CE Credits: This conference recording is eligible for 1.0 CE

  • Contains 4 Component(s), Includes Credits

    Watch the recording of "Centralized Credentialing: Improving Patient Safety and Quality of Care While Increasing Efficiency and Effectiveness " by Kendra Zepeda, CPCS, CPMSM & Kaysha Hervey, CPCS, CPMSM. Then, complete the quiz and earn 80% or higher to receive CE credit.

    Title: Centralized Credentialing: Improving Patient Safety and Quality of Care While Increasing Efficiency and Effectiveness 

    Speakers: Kendra Zepeda, CPCS, CPMSM & Kaysha Hervey, CPCS, CPMSM 

    Description: During this session you will learn the why behind HCA Healthcare's decision to partner with Parallon to develop a Credentials Verification Organization. Leaders from both Parallon and HCA Healthcare will discuss operational development of their CVO model, the implementation strategy used to transition more than 300 facilities to the standardized model and how they assimilate acquisitions into their Credentialing Process Centers (CPCs). This partnership, along with the goals set forth as part of their credentialing strategy, have directly impacted the care received by patients across the HCA Healthcare enterprise. 

    CE Credits: This conference recording is eligible for 0.75 CE

  • Contains 4 Component(s), Includes Credits

    Watch the recording of "PAs & APRNs in 2021: Are They Interchangeable? Hot Topics for Tomorrow's MSP" by Tricia Marriott PA-C,MPAS, MJ Health Law, CHC & Greg P. Thomas, PA-C Emeritus, MPH. Then, complete the quiz and earn 80% or higher to receive CE credit.

    Title: PAs & APRNs in 2021: Are They Interchangeable? Hot Topics for Tomorrow's MSP 

    Speakers: Tricia Marriott PA-C,MPAS, MJ Health Law, CHC & Greg P. Thomas, PA-C Emeritus, MPH 

    Description: PAs and APRNs are providing care in many settings and specialties, at times creating challenges for credentialing committees and medical staff professionals. This session will provide detailed information on education, certification, scope of practice, administrative requirements, and emerging trends, with a focus on the similarities and differences between the professions. 

    CE Credits: This conference recording is eligible for 1.0 CE