Title: 

• NAMSS Member Forum: Understanding Provider Enrollment: Fundamentals, Challenges, and Best Practices

Description:

• Navigating provider enrollment can be complex, but you don’t have to do it alone. Join us for an engaging discussion designed to help NAMSS members enhance their understanding of provider enrollment best practices, challenges, and industry trends. Whether you're new to provider enrollment or a seasoned professional, this session will offer valuable insights and resources to support your work.

Who Should Attend:

• Current NAMSS members seeking insights on enrollment best practices
  
• Credentialing and enrollment professionals handling provider enrollment
• Professionals new to provider enrollment who want to understand the basics

What We’re Discussing:

• What is Provider Enrollment?: A high-level introduction to the process and why it’s important.
• Helpful Tools & Resources: What NAMSS tools or other resources can support provider enrollment work?
• Industry Trends: What changes or innovations could shape provider enrollment in the coming years?

CEs:

• No CEs will be provided for this event.

Cost:

• NAMSS members: Free

This two-and-a-half week, live interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them. This course is a must-attend for anyone new to the field and is an excellent refresher for current MSPs who want to enhance their knowledge of credentialing.  Participants will work through a series of online modules supplemented with five live sessions facilitated by experienced NAMSS speakers.

Instructors: Melissa Walters, MHA, FMSP, CPMSM, CPCS and Tiffany Long, BA, CPMSM, CPCS, FMSP

This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification
  
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review
• Complies with Accreditation and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations
• Manages Provider Enrollment Process

Skillsets:

• Clinical Competence Evaluation
• Confidentiality
• Flexibility/Adaptability
• Legal
• Medical Staff Bylaws & Policies and Procedures
• Risk Management

Live Session Dates:

• Session 1: Online modules only (No live session)
• Session 2: Tuesday, March 11, 2025 (2pm-4pm ET) 
• Session 3: Thursday, March 13, 2025 (2pm-4pm ET) 
• Session 4: Tuesday, March 18, 2025 (2pm-4pm ET) 
• Session 5: Thursday, March 20, 2025 (2pm-4pm ET) 
• Session 6: Tuesday, March 25, 2025 (2pm-4pm ET)

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 16 CE credits

2025 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

Join Kaysha Hervey, MHA, CPMSM, CPCS and Brenda Shelton, CPMSM on Monday, February 24, 2025 at 2:00 pm ET for their presentation, "Prepared, Not Scared: MSS Crisis Planning"

Date/Time:

• Monday, February 24, 2025 from 2:00 pm - 3:00 pm ET

Speaker(s): 

• Kaysha Hervey, MHA, CPCS, CPMSM
• Brenda Shelton, CPMSM

Description: 

• "Prepared, Not Scared: MSS Crisis Planning" will equip Medical Staff Services with the tools and strategies necessary to navigate potential crises effectively. 

  Learning Objectives: 

• Participants will be able to identify crises that may impact Medical Staff Services
• Participants will be equipped with the knowledge and skills to effectively respond to different types of crises.
• Participants will be provided with tools to foster a culture of preparedness to minimize impact of future crises.

CEs:

• This webinar has been approved for 1.0 CE credit.

Cost:

• NAMSS members: Free
• Non-NAMSS members: $75

This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s)

• Analyzes and Manages Data Verification
• Manages the Credentialing or Privileging Process 
• Conducts, Participates In, and Maintains Credentialing and Privileging Complies with Accreditation Standards and Regulatory Standards 
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements 
• Conducts, Participates In, and Maintains Primary Source Verification 
• Manages Departmental Operations 
• Facilitates Medical Staff Functions 

Skillsets:

• Analytical Thinking
• Change Management
• Communication
• Flexibility/Adaptability
• Legal
• Medical Staff Bylaws & Policies and Procedures 

Date/Time:

• Tuesday, January 21, 2025 from 4:00 pm - 5:00 pm ET

Title: 

• Submitting Impactful Abstracts: Navigating the NAMSS 2025 Call for Abstracts and Exploring Dynamic Session Formats

Description:

• Join Conference Committee Chair Ann Klinger, Vice Chair Mallorie Merboth and NAMSS staff to learn more about the newly opened abstract submission process for the NAMSS 49th Educational Conference and Exhibition taking place in Portland, Oregon from September 28 - October 1, 2025.  Participants will gain valuable insights into the NAMSS conference abstract submission process, learn how to craft compelling abstracts that stand out, and how to use the NAMSS Call for Abstracts platform. We’ll also introduce several new session formats designed to encourage more interactive and engaging presentations. Whether you're a first-time submitter or looking to elevate your abstract, this session will provide the tools and inspiration to confidently submit your ideas for NAMSS conferences.

Who Should Attend:

• MSPs who are eager to share their expertise and insights at the NAMSS 49th Educational Conference & Exhibition. Whether you're a seasoned presenter or considering submitting a proposal for the first time, this webinar is tailored to support you.

CEs:

• No CEs will be provided for this event.

Cost:

• NAMSS members: Free
• Non-NAMSS members: Free

A recording of this presentation will be available for free for anyone not able to attend live.

Listen to the Tomorrow's MSP Podcast Episode, "Navigating the Transition From Student to Practice". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit

Cost: 

• Hover over the "Register" button in the top right corner to see the price

Listen to the Tomorrow's MSP Podcast Episode, "Leading the Change for 2025". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit

Cost: 

• Hover over the "Register" button in the top right corner to see the price

Watch the recording of "You Can't Make This Stuff Up: A Day in the Life of a MSP" by Stephanie M. Russell, BS, CPMSM, CPCS and Justine E. Spinosi, MBA, CPMSM, CPCS. Then, complete the quiz and earn 80% or higher to receive CE credit. 

Title: 

• You Can't Make This Stuff Up: A Day in the Life of a MSP

Speaker(s): 

• Stephanie M. Russell, BS, CPMSM, CPCS
• Justine E. Spinosi, MBA, CPMSM, CPCS

Description: 

• When you walk into an organization as a new manager or director in the Medical Staff Services Department (MSSD), there are certain processes and functions you assume are in place. Well, you know what happens when you assume! Even though you asked the right questions during your interview, after completing your first week, you soon realize they didn’t paint an accurate picture. It is evident the interviewer did not fully understand the ins and outs of an MSSD.
  
  This session is a case study that will examine various situations that MSSDs face on multiple levels. How do you navigate a change in leadership? How do you manage a new team that does not have any institutional knowledge? How do you prioritize anything when everything is urgent? What if everything in the MSSD “needs fixed” and you find yourself shaking your head thinking, “You can’t make this stuff up?!”
  
  This session will focus on key aspects you’ll find in every high-functioning medical staff services department and explore common situations that currently exist in facilities across the country. We will share real-life experiences of unexpected situations and discuss how we revamped existing processes and created new ones in order to achieve better results.

Learning objectives: 

• Identify the characteristics of a high functioning Medical Staff Services Department
• Identify red flags before you walk into a new leadership role
• Identify strategies for optimizing and managing workflows and team organization to create a high-functioning team that can effectively manage the department and team when changes occur.

This course covers the following Tomorrow's MSP® Skillsets: 

• Analytical Thinking
• Change Management
• Team Building
• Performance Improvement
• Communication

CE Credits: 

• This conference recording is eligible for 1.0 CE

Watch the recording of "Achieving, Exceeding & Celebrating Success" by Tiffany A. Long, CPCS, CPMSM, FMSP. Then, complete the quiz and earn 80% or higher to receive CE credit. 

Title: 

• Achieving, Exceeding & Celebrating Success

Speaker(s): 

• Tiffany A. Long, CPCS, CPMSM, FMSP

Description: 

• The role of the MSP has evolved dramatically over the past decade. The MSP has grown from the job title of secretary and coordinator to that of vice president and operations. This session will examine barriers to achieving success including Tall Poppy Syndrome, The Jonah Complex, and Imposter Syndrome. We will explore alternative perspectives on success that challenge notions of perfectionism and self-doubt, encouraging individuals to redefine their achievements and celebrate their success!

Learning objectives: 

• Examining the psychological effects of imposter syndrome and offering insights on how individuals can cultivate resilience and celebrate their accomplishments authentically.
• Understand what The Jonah Complex, Imposter Syndrome, and Tall Poppy Syndrome are and how to recognize the symptoms.
• Discuss how we can build stronger teams by helping them adopt a growth mindset, where they view challenges as opportunities for growth rather than obstacles.

This course covers the following Tomorrow's MSP® Skillsets: 

• Analytical Thinking
• Relationship Building
• Change Management
• Team Building
• Communication
• Medical Staff Professionalism
• Medical Staff Wellness
• Professional Presence
• Flexibility/Adaptability
• Human Resources

CE Credits: 

• This conference recording is eligible for 1.0 CE

Watch the recording of "Legal Insights Q&A: Addressing Your Top 10 Medical Staff Topics" by Avery A. Schumacher, Esq., MHA, Stephen Kleinman, Esq., Kim Parks, Esq. and Jeremy Morris, Esq. Then, complete the quiz and earn 80% or higher to receive CE credit. 

Title: 

• Legal Insights Q&A: Addressing Your Top 10 Medical Staff Topics

Speaker(s): 

• Avery A. Schumacher, Esq., MHA
• Stephen Kleinman, Esq.
• Kim Parks, Esq.
• Jeremy Morris, Esq.

Description: 

• In this Q&A panel discussion, seasoned attorneys will tackle YOUR most pressing legal inquiries on ten critical medical staff topics. Topics addressed will be those that panelists get asked about most frequently in practice, including sharing information about problem providers, aging practitioner policies, telehealth (credentialing by proxy, prescribing), medical staff documents (hot topics), scope of practice, and more. Panelists will introduce each topic, and then open the floor for audience interaction, before moving on to the next. Don't miss this opportunity to gain clarity on navigating the complex legal landscape of medical staff services.

Learning objectives: 

• Upon completion, participant will be able to list trending topics and hot button issues affecting medical staff professionals.
• Upon completion, participant will be able to describe takeaway messages on ten distinct legal topics.
• Upon completion, participant will be able to issue spot (i.e., identify) red flags related to a number of different legal topics.

This course covers the following Tomorrow's MSP® Skillsets: 

• Analytical Thinking
• Legal
• Risk Management
• Confidentiality
• Medical Staff Bylaws & Policies/Procedures

CE Credits: 

• This conference recording is eligible for 1.0 CE 

Watch the recording of "Best Practices for Developing, Implementing and Maintaining Clinical Privileges" by Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS and Mark A. Smith, MD, MBA, CPHQ. Then, complete the quiz and earn 80% or higher to receive CE credit. 

Title: 

• Best Practices for Developing, Implementing and Maintaining Clinical Privileges

Speaker(s): 

• Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS
• Mark A. Smith, MD, MBA, CPHQ

Description: 

• Developing clinical privileges is a critical aspect of every Medical Staff Office which involves the collaboration between the physician leaders and medial service professionals as the gatekeepers of patient safety, in coordination with the board of each hospital which has the responsibility for the overall care provided in the hospital. This session is designed to provide valuable information for new physician leaders and medical service professionals that are challenged with developing new privileges, reviewing, and revising privileges and the elements of privilege development and the process for implementing them will be reviewed.

Learning objectives: 

• Name three reasons why/how privileges reflect current practices in healthcare organizations
• Define three essential elements in the process for developing, implementing, and maintaining clinical privileges.
• Distinguish the different statuses in privileging. Distinguish different statuses in privileging. Discuss the role/responsibilities of the MSP and Physician Leader in the development, review & revision of clinical privileges.

This course covers the following Tomorrow's MSP® Skillsets: 

• Analytical Thinking,
• Relationship Building
• Legal
• Risk Management
• Clinical Competence
• Performance Improvement
• Communication
• Medical Staff Professionalism
• Confidentiality
• Professional Ethics
• Evaluation
• Professional Presence
• Medical Staff Bylaws & Policies/Procedures
• Flexibility/Adaptability
• Quality Review/Quality

CE Credits:

• This conference recording is eligible for 1.0 CE