The NAMSS Credentialing Specialist Certification Preparation Workshop is a live virtual two-week interactive course designed to help you assess your knowledge of the CPCS® exam content and identify areas in which additional study is necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including credentialing and privileging; primary source verification; compliance with standards; and medical staff services operations reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs.  Participants will work through a series of online modules supplemented with four live sessions facilitated by experienced NAMSS speakers. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes comprehensive supplementary resources to help you prepare for the exam.

Instructors: Roxanne Chamberlain (MBA, FACHE, CPMSM, CPCS, FMSP, CPHQ) and Martiza Hodavance (MSJ, CPCS, CPMSM)

This course covers the following Tomorrow's MSP® Core Functional Area(s) and Skillsets:

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification      
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review           
• Complies with Accreditation and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations     
• Manages Provider Enrollment Process
• Facilitates Medical Staff Functions Analyzes and Manages Data

Skillsets:

• Analytical Thinking
• Clinical Competence Evaluation
• Confidentiality
• Database Management
• Flexibility/Adaptability
• Information Technology
• Legal
• Managed Care
• Medical Staff Bylaws & Policies and Procedures
• Professional Ethics
• Risk Management

The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam

Live Session Dates:

• Session 1: Tuesday, November 7, 2023 (2:00 - 4:00 pm ET)
  
• Session 2: Thursday, November 9, 2023 (2:00 - 4:00 pm ET)
• Session 3: Tuesday, November 14, 2023 (2:00 - 4:00 pm ET) 
• Session 4: Tuesday, November 16, 2023 (2:00 - 4:00 pm ET) 

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 14 CEUs.

2023 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

This two-and-a-half week, live interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them. This course is a must-attend for anyone new to the field and is an excellent refresher for current MSPs who want to enhance their knowledge of credentialing.  Participants will work through a series of online modules supplemented with five live sessions facilitated by experienced NAMSS speakers.

Instructors: Veta R. Gayle, MBA, CPCS and Tiffany Long, BA, CPMSM, CPCS, FMSP

This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification
  
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review
• Complies with Accreditation and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations
• Manages Provider Enrollment Process

Skillsets:

• Clinical Competence Evaluation
• Confidentiality
• Flexibility/Adaptability
• Legal
• Medical Staff Bylaws & Policies and Procedures
• Risk Management

Live Session Dates:

• Session 1: Online modules only (No live session)
• Session 2: Monday March 13, 2023 (2pm-4pm ET) 
• Session 3: Thursday March 16, 2023 (2pm-4pm ET) 
• Session 4: Monday March 20, 2023 (2pm-4pm ET) 
• Session 5: Thursday March 23, 2023 (2pm-4pm ET) 
• Session 6: Monday March 27 (2pm-4pm ET)

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 16 CE credits

2022 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

The NAMSS Virtual Credentialing 201 Course is a four week, interactive live virtual course that builds on the foundation of Credentialing 100/101 and goes beyond the credentialing procedures to explore common challenges faced by credentialing managers. Topics include: developing successful onboarding programs for new practitioners; implementing efficient procedures for credentialing data governance;  improving collaboration with other departments; determining best ways to assess and respond to low/no volume practitioners; justifying and developing successful proposals for additional FTEs; developing effective procedures to integrate new services, service lines, and additional privileges; and responding appropriately to impaired and/or disruptive practitioners.

Credentialing 201 provides you the opportunity to identify, discuss, and problem-solve the biggest challenges you face today.

Instructors: Charlene Frail-Mcgeever, (CPCS, MBA) and Melissa Walters, (MHA, FMSP, CPMSM, CPCS)

This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification       
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review          
• Complies with Accreditation and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations
• Analyzes and Manages Data

Skillsets:

• Analytical Thinking
• Clinical Competence Evaluation
• Communication
• Database Management
• Flexibility/Adaptability
• Human Resources
• Information Technology
• Medical Staff Bylaws & Policies and Procedures
• Medical Staff Wellness 
• Presentation Skills
• Relationship Building
• Risk Management

Live Session Dates:

• Session 1: Monday 6/19/23 - 1:00 pm - 3:00 pm ET
• Session 2: Wednesday 6/21/23 - 1:00 pm - 3:00 pm ET
• Session 3: Monday 6/26/23 - 1:00 pm - 3:00 pm ET
• Session 4: Wednesday 6/28/3 - 1:00 pm - 3:00 pm ET

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 14 CE credits

Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

In this session you will evaluate your ability to apply critical and analytical thinking as a practical skill for tomorrow's MSP.  The application of critical/analytical thinking involves the processing and organization of facts, data and other information to define a problem and develop and implement effective solutions.  Learn to appreciate critical reading as a "practical" skill as you discover how to "read between the lines" and filter out irrelevant information.  Remember, all practitioners are innocent until proven otherwise.

Title: 

• Critical Thinking: Getting to the Heart of the Matter - Webinar Recording

Speaker: 

• Melissa Walters, (MHA, FMSP, CPMSM, CPCS)

Description: 

• In this session you will evaluate your ability to apply critical and analytical thinking as a practical skill for tomorrow's MSP. The application of critical/analytical thinking involves the processing and organization of facts, data and other information to define a problem and develop and implement effective solutions. Learn to appreciate critical reading as a "practical" skill as you discover how to "read between the lines" and filter out irrelevant information. Remember, all practitioners are innocent until proven otherwise.

Objectives:  At the conclusion of this webinar, MSPs will be able to:

•  Learn to appreciate critical reading as a practical skill 
•  Discover how to "read between the lines" 
•  Apply reasoning when investigating the evidence, innocent until proven guilty 
•  Determine how to filter out irrelevant information

CEs:

• This webinar recording has been approved for 1 CE credit.

Cost:

• Hover over the "Register" button in the top right corner to see the price

This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Tomorrow's MSP

Skillsets:

• Analytical Thinking
• Communication
• Flexibility/Adaptability

The NAMSS Credentialing Specialist (CPCS®) Study Guide is a PDF reference guide designed to help medical services professionals prepare for the CPCS® exam. This comprehensive resource covers exam topics, including credentialing and privileging; primary source verification; compliance with standards; and medical services operations. In addition, these topics are reviewed from the perspective of a variety of healthcare settings, including hospitals, credentials verification organizations (CVOs), managed care organizations (MCOs), and ambulatory care settings. MSPs are able to access the full spectrum of information they will need to know for the CPCS® exam in one organized guide.

The 2023 edition of the CPCS® Study Guide is now in circulation.
The 2023 NAMSS Comparison of Accreditation Standards Grid is current with the Spring 2023 NAMSS CPCS and CPMSM Exam Content Outlines.

Who Should Purchase:

• MSPs planning to take the Certified Provider Credentialing Specialist (CPCS®) Certification Exam and/or MSPs new to the field who are looking for an go-to resource. NAMSS members and non-members are welcome to purchase the guide.

Contents:

• Principles of credentialing and re-credentialing, including bylaws, policies, procedures, rules, and regulations;
• The application process;
• Credentials verification, including board certification and licensure;
• Clinical privileges;
• Peer review and performance improvement;
• Re-credentialing, reappointment, and reappraisal;
• Operations and information management;
• Medical staff management;
• Healthcare law, including medical staff appointments and privileges, the medical record, and the Healthcare Quality Improvement Act (HCQIA); and
• Exam study strategies and self-check questions.

What You Will Learn:

• How to increase your knowledge of the credentialing process;
• How to improve your understanding of each medical environment and its patients;
• Relevant exam-related information organized by topic so that you can carefully review areas in which you are lacking knowledge;
• Familiarity with the types of questions included on the CPCS® exam; and
• An accessible reference to help answer your questions in the workplace.

This bundle includes access to the NAMSS Comparison Grid of Accreditation Standards:

• The NAMSS Comparison of Accreditation Standards Grid is an online PDF reference guide that provides “plain-language” interpretations of the credentialing standards for The Joint Commission, NCQA, Healthcare Facilities Accreditation Program, DNV, URAC, the Accreditation Association for Ambulatory Health Care, as well as the Medicare Conditions of Participation. This product includes updates that will be made by NAMSS over the next 12 months. This product is a downloadable document and does not ship.

Cost: 

• Hover over the "Register" button in the top right corner to see the price

Note: The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

The NAMSS Medical Services Management (CPMSM®) Online Certification Preparation Course is an online program designed to help you assess your knowledge of the CPMSM® exam content and identify areas in which additional study is necessary before you take the exam. The on-demand online course provides a high-level overview of the exam topics, including accreditation and regulatory compliance; management of the credentialing processes; privileging; medical staff services administration; risk management; information management; and medical staff services operations reviewed from the perspective of a variety of healthcare settings—from hospitals and managed care organizations to ambulatory care settings and CVOs. Please note: This online course is designed as entirely online module. While it does include additional resources that you can print out, the course material is not printable.

This course includes access to the NAMSS Comparison Grid of Standards.

What You Will Learn:

• The five medical environments and their organizational structures;
• The legal aspects of Standards of Care;
• NCQA, The Joint Commission, AAAHC, CMS, and URAC accreditation standards;
• Staffing, budgets, database administration, and the overall management of medical services functions;
• Credentialing an Ambulatory Care medical offices and surgical centers;
• Find out more in our Frequently Asked Questions! 

Who Should Purchase:

• All MSPs who plan to take the Medical Services Management (CPMSM®) Certification Exam. NAMSS members and non-members are welcome.

CEs:

• This online course has been approved for 5.0 CE credits.

Cost:

• Hover over the "Register" button in the top right corner to see the price

Note: The NAMSS Medical Services Management (CPMSM®) Online Certification Preparation Courses is a learning tool, and does not guarantee success on the certification examinations. The CCN does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

This course covers the following Tomorrow's MSP® Core Functional Area(s) and Skillsets:

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification       
• Conducts, Participates In, and Maintains Credentialing and Privileging     
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review          
• Complies with Accreditation and Regulatory Standards  
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations        
• Manages Provider Enrollment Process   
• Facilitates Medical Staff Functions Analyzes and Manages Data 

Skillsets:

• Analytical Thinking
• Budget/Finance
• Change Management
• Clinical Competence Evaluation
• Confidentiality
• Database Management
• Flexibility/Adaptability
• Information Technology
• Legal
• Managed Care
• Medical Staff Bylaws & Policies and Procedures
• Medical Staff Wellness 
• Professional Ethics
• Quality Review/Quality 
• Risk Management

Note: The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

This electronic reference tool provides “plain-language” interpretations of the credentialing standards for The Joint Commission, NCQA, Healthcare Facilities Accreditation Program, DNV, URAC, the Accreditation Association for Ambulatory Health Care, as well as the Medicare Conditions of Participation. This product includes updates that will be made by NAMSS over the next 12 months.

This product is current with the Spring 2023 NAMSS CPCS and CPMSM Exam Content Outlines.

Earn 2 CE credits by receiving an 80% or higher on both corresponding standards quizzes.

*This product is a downloadable document and does not ship.
 

Cost:

Hover over the "Register" button in the top right corner to see the price

This electronic reference tool provides “plain-language” interpretations of the credentialing standards for The Joint Commission, NCQA, Healthcare Facilities Accreditation Program, DNV, URAC, the Accreditation Association for Ambulatory Health Care, as well as the Medicare Conditions of Participation. This product includes updates that will be made by NAMSS over the next 12 months.

This product is current with the Spring 2023 NAMSS CPCS and CPMSM Exam Content Outlines.

*This product is a downloadable document and does not ship.
 

Cost:

Hover over the "Register" button in the top right corner to see the price

The NAMSS Credentialing Specialist Online Certification Preparation Course is an online program designed to help you assess your knowledge of the CPCS® exam content and identify areas in which additional study is necessary before you take the exam. 

This comprehensive on-demand, online course provides a high-level overview of the exam topics including credentialing and privileging; primary source verification; compliance with standards; and medical staff services operations reviewed from the perspective of a variety of health care settings, including hospitals, managed care organizations, ambulatory care settings, and CVOs. 

Participants will work through a series of interactive activities including scenario-based exercises and case studies. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes also supplementary resources to help you prepare for the exam. Please note: This online course is designed as entirely online module. While it does include additional resources that you can print out, the course material is not printable.

This course includes the NAMSS Comparison Grid of Standards.

What You Will Learn:

• Regulations, credentialing standards, and policies required of all medical environments;
• The credentialing application, review, and approval process;
• Primary source verification by NCQA and other accrediting bodies;
• A range of physician licensing challenges and regulations on a case-by-case basis;
• The privileging application and approval process;
• Recredentialing and accreditation policies and documentation;
• Paper and electronic file keeping and data management; and
• Find out more in our Frequently Asked Questions! 

How You Will Benefit:

• Improve your understanding of each medical environment and its patients;
• Apply problem-solving tools and strategies to face legal, staff, and patient challenges;
• Recognize the latest standards and procedures in credentialing and accreditation;
• Enforce efficient recordkeeping practices to accommodate routine auditing; and
• Enhance your communication skills with patients, physicians, and accrediting bodies. 

Who Should Purchase:

MSPs planning to take the Certified Provider Credentialing Specialist (CPCS) Certification Exam. NAMSS members and non-members are welcome.

CEs:

This online course has been approved for 3.5 CE credits.

Cost:

Hover over the "Register" button in the top right corner to see the price

This course covers the following Tomorrow's MSP® Core Functional Area(s) and Skillsets 

• Analytical Thinking
• Clinical Competence Evaluation
• Confidentiality
• Database Management
• Flexibility/Adaptability
• Information Technology
• Legal
• Managed Care
• Medical Staff Bylaws & Policies and Procedures
• Professional Ethics
• Risk Management

Note: The NAMSS Credentialing Specialist (CPCS®) Online Certification Preparation Course is a learning tool, and does not guarantee success on the certification exam. The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

CPCS® is registered in the U.S. Patent and Trademark Office as a service mark of National Association Medical Staff Services

Only available for NAMSS members: Synergy, the official electronic magazine of NAMSS, provides information that directly impacts today's medical services professional. Published quarterly, Synergy is the source MSPs go to when searching for best practices and tools that will help them in their jobs. NAMSS members and experts in the field write Synergy articles that address the challenges members face in the healthcare environment, including legal matters and applications of processes. 

Read the Synergy Article, "Expanding into New Leadership Roles" by Debbie Kesselring, CPCS, CPMSM. Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit.

Cost:

• Only available for NAMSS members
• Hover over the "Register" button in the top right corner to see the price