Virtual Credentialing 101 Course - September 2025

This two-and-a-half week, live interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them. This course is a must-attend for anyone new to the field and is an excellent refresher for current MSPs who want to enhance their knowledge of credentialing.  Participants will work through a series of online modules supplemented with five live sessions facilitated by experienced NAMSS speakers.

Instructors: Roxanne Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ,  Melissa Walters, MHA, FMSP, CPMSM, CPCS
This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification
  
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review
• Complies with Accreditation and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations
• Manages Provider Enrollment Process

Skillsets:

• Clinical Competence Evaluation
• Confidentiality
• Flexibility/Adaptability
• Legal
• Medical Staff Bylaws & Policies and Procedures
• Risk Management

This course includes access to the NAMSS Comparison Grid of Accreditation Standards Grid Product, which is a downloadable digital reference tool providing “plain-language” interpretations of the credentialing standards for The Joint Commission (TJV), the National Committee for Quality Assurance (NCQA), the Accreditation Commission for Health Care (ACHC), Det Norske Veritas (DNV), Utilization Review Accreditation Commission  (URAC), the Accreditation Association for Ambulatory Health Care  (AAAHC), American Association for Accreditation of Ambulatory Surgery Facilities (Quad A), the Health Resources and Services Administration (HRSA), the Center for Improvement in Healthcare Quality (CIHQ), as well as the Medicare Conditions of Participation.  

This product includes two versions of the grid: 

• The 2024 NAMSS Comparison of Accreditation Standards Grid**
  • Current with the Fall 2025 through Summer 2025 Exam Content Outlines for CPCS®, CPES, and CPMSM®. 
  • Last updated: August 2024.
• The 2025 NAMSS Comparison of Accreditation Standards Grid**
  • Current to standards released as of July 1, 2025. This grid will not be reflected on certification examinations until Fall of 2026 for CPCS®, CPES, and CPMSM®. 
  • Last Updated: September 2025.

**IMPORTANT: Individuals preparing to take the CPCS®, CPES, and/or CPMSM® exam(s) should review the candidate handbook for standards referenced in their appropriate examination window.

Live Session Dates:

• Session 1: Online modules only (No live session)
• Session 2: Tuesday, September 2, 2025 (2pm-4pm ET) 
• Session 3: Thursday, September 4, 2025 (2pm-4pm ET) 
• Session 4: Tuesday, September 9, 2025 (2pm-4pm ET) 
• Session 5: Thursday, September 11, 2025 (2pm-4pm ET) 
• Session 6: Tuesday, September 16, 2025 (2pm-4pm ET)

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 16 CE credits

2025 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing