The NAMSS Virtual Credentialing 201 Course is a four-week, interactive live virtual course that builds on the foundation of Credentialing 100/101 and goes beyond the credentialing procedures to explore common challenges faced by credentialing managers. Topics include: developing successful onboarding programs for new practitioners; implementing efficient procedures for credentialing data governance;  improving collaboration with other departments; determining best ways to assess and respond to low/no volume practitioners; justifying and developing successful proposals for additional FTEs; developing effective procedures to integrate new services, service lines, and additional privileges; and responding appropriately to impaired and/or disruptive practitioners.

Credentialing 201 provides you the opportunity to identify, discuss, and problem-solve the biggest challenges you face today.

Instructors: Charlene Frail-Mcgeever, CPCS, MBA and Tiffany Long, BA, CPMSM, CPCS, FMSP

This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Oversees Primary Source Verification       
• Oversees Credentialing and Privileging
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review          
• Complies with Accreditation and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations
• Analyzes and Manages Data
• Manages provider Enrollment

Skillsets:

• Analytical Thinking
• Clinical Competence Evaluation
• Communication
• Database Management
• Flexibility/Adaptability
• Human Resources
• Information Technology
• Medical Staff Bylaws & Policies and Procedures
• Medical Staff Wellness 
• Presentation Skills
• Relationship Building
• Risk Management
• Legal

Live Session Dates:

• Session 1: Monday 7/14/25 - 2:00 pm - 4:00 pm ET
• Session 2: Wednesday 7/16/24 - 2:00 pm - 4:00 pm ET
• Session 3: Monday 7/21/24 - 2:00 pm - 4:00 pm ET
• Session 4: Wednesday 7/23/24 - 2:00 pm - 4:00 pm ET

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 14 CE credits

Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

Join Summer Bloise, CPCS, CPMSM, Kevin Fogle, CPCS, CPMSM, and Kylie Eatherton, CPCS on Monday, June 23, 2025 at 2:00 pm ET for their presentation, "A Conversation with CCN: CPES Certification" and CPES Q&A.

Date/Time:

• Monday, June 23, 2025 at 2:00 pm - 3:00 pm ET

Speaker(s): 

• Summer Bloise, CPCS, CPMSM
• Kevin Fogle, CPCS, CPMSM
• Kylie Eatherton, CPCS

Description: 

• Curious about the CPES certification? Join the Certification Commission of NAMSS (CCN) on Monday, June 23 from 2:00-3:00 ET for an information session that provides a high-level overview of the upcoming CPES examination. The session will be led by CCN members Summer Bloise, Kevin Fogle, and Kylie Eatherton who work directly in provider enrollment and were involved in the development of the exam. Register today to hear directly from the CCN on many of the frequently asked questions about the CPES and to feel more confident as you prepare!

  Learning Objectives: 

• Participants will learn an overview of CPES exam objectives
• Participants will learn about FAQs related to the CPES exam

CEs:

• CE credit will not be offered.

Cost:

• NAMSS members: Free
• Non-NAMSS members: Free

Join Karen Claxton, Ann Klinger, and Mindy Rodgers on Tuesday, June 17, 2025 at 4:00 pm ET for a Town Hall on NAMSS updates with Conference Committee and Certification Commission spotlights.

Date/Time:

• Tuesday, June 17, 2025 from 4:00 pm - 5:00 pm ET

Speakers: 

• NAMSS President: Karen Claxton, MBA, CPCS, CPMSM, FMSP
• NAMSS Conference Committee Chair: Ann Klinger, CPCS
• NAMSS Certification Commission Chair: Mindy Rodgers, CPMSM, CPCS

Description: 

• Join us for a Town Hall with NAMSS leaders as they review NAMSS updates and committee spotlights. NAMSS President Karen Claxton will provide updates on NAMSS activities. We will also hear from Ann Klinger, Conference Committee Chair, and Mindy Rodgers, Certification Commission Chair, who will provide updates on their committees activities for the year including some new initiatives. Don't miss this opportunity to stay informed and engaged! 
• We encourage you to ask questions in advance to ensure we cover topics relevant to you. Please submit them here: https://namss.formstack.com/forms/namss_june_2025_town_hall_questions.
  

  Learning Objectives: 

• Members will learn an overview of updates on NAMSS activities
• Members will have insight into updates on Conference Committee and Certification Commission activities for the year including some new initiatives

CEs:

• This webinar is NOT eligible for CE credit.

Cost:

• NAMSS members: Free
• Non-NAMSS members: Free

This webinar covers the following Tomorrow's MSP Skillsets: 

Skillsets:

• Communication
• Flexibility/Adaptability
• Information Technology
• Strategic Planning

This two-and-a-half week, live interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them. This course is a must-attend for anyone new to the field and is an excellent refresher for current MSPs who want to enhance their knowledge of credentialing.  Participants will work through a series of online modules supplemented with five live sessions facilitated by experienced NAMSS speakers.

Instructors: Tiffany Long, BA, CPMSM, CPCS, FMSP and Veta R. Gayle, MBA, CPCS

This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification
  
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review
• Complies with Accreditation and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations
• Manages Provider Enrollment Process

Skillsets:

• Clinical Competence Evaluation
• Confidentiality
• Flexibility/Adaptability
• Legal
• Medical Staff Bylaws & Policies and Procedures
• Risk Management

Live Session Dates:

• Session 1: Online modules only (No live session)
• Session 2: Monday, June 2, 2025 (2pm-4pm ET) 
• Session 3: Wednesday, June 4, 2025 (2pm-4pm ET) 
• Session 4: Monday, June 9, 2025 (2pm-4pm ET) 
• Session 5: Wednesday, June 11, 2025 (2pm-4pm ET) 
• Session 6: Monday, June 16, 2025 (2pm-4pm ET)

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 16 CE credits

2025 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

Join Philip Gillich, MPH, John Lamb, and Sundar Natarajan from Atlas Systems on Thursday, May 15, 2025 at 1:00pm ET for their presentation, "AI Can’t Fix Bad Data—Refining Provider Data While Avoiding Compliance Risks"

Date/Time:

• Thursday, May 15, 2025 from 1:00 pm - 2:00 pm ET

Speaker(s): 

• Philip Gillich, MPH
• John Lamb
• Sundar Natarajan

Description: 

• Join Atlas Systems for a sponsored webinar:
• AI is transforming healthcare, but it can’t correct inaccurate, incomplete, or outdated provider data on its own. In fact, relying on AI without a strong data foundation can lead to compliance failures, claim denials, and operational inefficiencies.
• This webinar offers a dynamic discussion on how healthcare organizations can refine provider data accuracy while ensuring compliance with evolving regulations. We’ll explore the limits of AI, the role of human oversight, and the best strategies to build a provider data infrastructure that is both accurate and audit-ready. 

• Discussion Highlights: 
•  1. AI’s Limits in Provider Data Management – Why AI alone isn’t the solution and what’s needed first. 
•  2. Ensuring Provider Data Accuracy – Proven strategies for maintaining reliable and up-to-date records. 
•  3. Compliance Risks & Regulatory Pressures – Understanding the latest mandates and avoiding penalties. 
•  4. AI & Automation for Compliance – How to enhance accuracy without introducing new risks. 
•  5. Future-Proofing Provider Data – Best practices for building a scalable, compliant data strategy.

  Learning Objectives: 

• Understand why AI alone can’t solve provider data challenges—and what will.
• Learn how to ensure compliance while improving data accuracy.
• Get expert insights on balancing AI, automation, and regulatory requirements.
• Participate in an engaging discussion with Atlas Systems experts. 

CEs:

• This webinar has been approved for 1.0 CE credit.

Cost:

• NAMSS members: Free
• Non-NAMSS members: Free

This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s)

• Manages Provider Enrollment Process
• Analyzes and Manages Data Verification
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Complies with Accreditation Standards and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Conducts, Participates In, and Maintains Primary Source Verification
• Manages Departmental Operations
• Facilitates Medical Staff Functions

Skillsets:

• Contracting
• Database Management
• Information Technology
• Legal
• Managed Care
• Medical Staff Bylaws & Policies and Procedures
• Remote People Management
• Risk Management

Read the 2025 Q1 Editor's Message, "NAMSS Welcomes 2025 With New Initiatives and Opportunities". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit

Cost: 

• Hover over the "Register" button in the top right corner to see the price

Speakers: 

• NAMSS 2025 President: Karen Claxton, MBA, CPCS, CPMSM, FMSP
• NAMSS 2025 Immediate Past President: Lisa Goodwin, MBA, CPCS, CPMSM
• NAMSS 2025 Membership Committee Chair: Renata McConico-Demons, BS, MHRM, CPCS, CPMSM, FMSP
• NAMSS 2025 Mentoring Committee Chair: Amy Ligocki, CPCS, CPMSM

Description: 

• Join us for a Town Hall with NAMSS leaders as they review activities for 2025. NAMSS President Karen Claxton and NAMSS Immediate Past President Lisa Goodwin will provide updates on NAMSS activities, and discuss the Call for Board Nominations process. Viewers will also hear from Renata McConico-Demons, Membership Committee Chair, and Amy Ligocki, Mentoring Committee Chair, who will provide updates on their committees activities for the year including some new programs and initiatives. Don't miss this opportunity to stay informed and engaged! 

  Learning Objectives: 

• Members will learn an overview of updates on 2025 NAMSS activities
• Members will gain detailed information regarding the 2025 Call for Board Nominations process
• Members will have insight into updates on Membership and Mentoring committee activities for 2025 including some new programs and initiatives

CEs:

• This webinar is NOT eligible for CE credit.

Cost:

• NAMSS members: Free (You must be a NAMSS member to view this recording.)

This webinar covers the following Tomorrow's MSP Skillsets: 

Skillsets:

• Communication
• Flexibility/Adaptability
• Information Technology
• Strategic Planning

Watch the recording of "Prepared, Not Scared: MSS Crisis Planning" by Kaysha Hervey, MHA, CPCS, CPMSM and Brenda Shelton, CPMSM. Then, complete the quiz and earn 80% or higher to receive CE credit.

Originally presented 2/24/2025

Speakers: 

• Kaysha Hervey, MHA, CPCS, CPMSM
• Brenda Shelton, CPMSM

Description: 

• "Prepared, Not Scared: MSS Crisis Planning" will equip Medical Staff Services with the tools and strategies necessary to navigate potential crises effectively. 

  Learning Objectives: 

• Participants will be able to identify crises that may impact Medical Staff Services
• Participants will be equipped with the knowledge and skills to effectively respond to different types of crises.
• Participants will be provided with tools to foster a culture of preparedness to minimize impact of future crises.

CEs:

• This webinar has been approved for 1.0 CE credit.

Cost:

• NAMSS members: $55
• Non-NAMSS members: $75

This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s)

• Analyzes and Manages Data Verification
• Manages the Credentialing or Privileging Process 
• Conducts, Participates In, and Maintains Credentialing and Privileging Complies with Accreditation Standards and Regulatory Standards 
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements 
• Conducts, Participates In, and Maintains Primary Source Verification 
• Manages Departmental Operations 
• Facilitates Medical Staff Functions 

Skillsets:

• Analytical Thinking
• Change Management
• Communication
• Flexibility/Adaptability
• Legal
• Medical Staff Bylaws & Policies and Procedures 

Listen to the Tomorrow's MSP Podcast Episode, "Additional Pathways to State Licensure for IMGs". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit

Cost: 

• Hover over the "Register" button in the top right corner to see the price

Listen to the Tomorrow's MSP Podcast Episode, "Navigating the Transition From Student to Practice". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit

Cost: 

• Hover over the "Register" button in the top right corner to see the price