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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Contains 4 Component(s), Includes Credits Includes a Live Web Event on 07/18/2024 at 1:00 PM (EDT)

    Join us for a webinar featuring AAAHC, a leading accrediting body dedicated to advancing high-quality patient care. Discover best practices, key focus areas, and essential tips for achieving accreditation success in your healthcare organization. Whether you're gearing up for an upcoming audit or seeking to enhance your compliance efforts, this webinar is your guide to excellence.

    Join us for a webinar featuring AAAHC, a leading accrediting body dedicated to advancing high-quality patient care. Discover best practices, key focus areas, and essential tips for achieving accreditation success in your healthcare organization. Whether you're gearing up for an upcoming audit or seeking to enhance your compliance efforts, this webinar is your guide to excellence.

    Date/Time:

    • Thursday, July 18th 1:00 pm EST

    Speakers: 

    • Tess Poland
    • Nyleen Flores, CPMSM, CPCS, CPCO

    Description: 

    • AAAHC experts will share invaluable insights into the accreditation process, drawing from their extensive experience in setting rigorous standards and promoting best practices in ambulatory healthcare. From understanding critical performance metrics to implementing effective strategies for compliance, our experts will provide you with the knowledge and tools needed to excel in your accreditation journey.
      In addition to insights from AAAHC, the webinar also features a presentation from a medical staff and credentialing services professional (MSP) with firsthand experience in managing successful surveys. Benefit from their expertise as they share practical strategies and real-world examples for achieving compliance and optimizing the survey process. Don't miss this opportunity to gain invaluable insights from industry leaders and elevate your organization's accreditation efforts. Register now to secure your spot and take the next step toward accreditation excellence with AAAHC.

    Learning Objectives: 

    1. Learn essential strategies for preparing your organization for an audit, including documentation, staff training, and readiness assessments.
    2. Recognize common areas where organizations face challenges during audits and gain insights into mitigating risks and ensuring compliance.
    3. Identify practical tips and tactics for maximizing the efficiency and effectiveness of your audit process, from initial planning to post-audit follow-up.

    CEs:

    • This webinar has been approved for 1.0 CE credit.

    Cost:

    • NAMSS members: $75
    • Non-NAMSS members: $125


    This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

    Core Functional Area(s):

    • Manages the Credentialing or Privileging Process 
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements 
    • Conducts, Participates In, and Maintains Primary Source Verification
    • Complies with Accreditation Standards and Regulatory Standards
    • Manages Departmental Operations
    • Analyzes and Manages Data Verification

    Skillsets:

    • Analytical Thinking
    • Legal
    • Medical Staff Bylaws & Policies and Procedures



  • Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/26/2024 at 1:00 PM (EDT)

    Join us for a webinar featuring an expert from HRSA/NPDB, where we'll delve into the intricacies of reporting, querying, and the latest technical updates. Whether you're a healthcare professional, administrator, or legal representative, this webinar offers essential insights into navigating the National Practitioner Data Bank (NPDB) effectively.

    Join us for a webinar featuring an expert from HRSA/NPDB, where we'll delve into the intricacies of reporting, querying, and the latest technical updates. Whether you're a healthcare professional, administrator, or legal representative, this webinar offers essential insights into navigating the National Practitioner Data Bank (NPDB) effectively.

    Date/Time:

    • Wednesday, June 26th - 1:00 - 2:00 pm ET

    Speakers: 

    • William "Bill" West
    • Nettie Richards
    • Javier Landivar, MBA, FACHE, CHC

    Description: 

    • Our expert from HRSA/NPDB will provide an in-depth review of reporting requirements, ensuring attendees understand their obligations and best practices for accurate and timely reporting. Gain insights into the nuances of querying the NPDB database, including how to access and interpret data to make informed decisions. Additionally, our webinar will offer an overview of the NPDB, including an exploration of the various tools and resources available to users. From Data Bank administrators to healthcare entities and practitioners, attendees will gain a deeper understanding of the NPDB ecosystem and the role it plays in promoting patient safety and quality of care. Furthermore, our expert will provide updates on the technical side, including any new features, enhancements, or changes to the NPDB platform. Stay informed about the latest developments and ensure your organization remains compliant with NPDB regulations and requirements.   Don't miss this opportunity to gain expert insights and stay informed about the NPDB reporting and querying process. Register now to secure your spot and elevate your understanding of NPDB requirements and tools.

      Learning Objectives: 

    1. Learn essential strategies for preparing your organization for an audit, including documentation, staff training, and readiness assessments.
    2. Recognize common areas where organizations face challenges during audits and gain insights into mitigating risks and ensuring compliance.
    3. Identify practical tips and tactics for maximizing the efficiency and effectiveness of your audit process, from initial planning to post-audit follow-up.

    CEs:

    • This webinar has been approved for 1.0 CE credit.

    Cost:

    • NAMSS members: $75
    • Non-NAMSS members: $125


    This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

    Core Functional Area(s):

    • Analyzes and Manages Data Verification
    • Manages the Credentialing or Privileging Process 
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements 
    • Conducts, Participates In, and Maintains Primary Source Verification
    • Complies with Accreditation Standards and Regulatory Standards
    • Manages Departmental Operations

    Skillsets:

    • Analytical Thinking
    • Legal
    • Medical Staff Bylaws & Policies and Procedures



    ***Please note that this will be a live webinar only.  No recording will be available.****

     

  • Contains 15 Component(s), Includes Credits Includes Multiple Live Events. The next is on 06/13/2024 at 2:00 PM (EDT)

    This two-and-a-half week, interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them.

    This two-and-a-half week, live interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them. This course is a must-attend for anyone new to the field and is an excellent refresher for current MSPs who want to enhance their knowledge of credentialing.  Participants will work through a series of online modules supplemented with five live sessions facilitated by experienced NAMSS speakers.

    Instructors: Evelyn Starr-High, CPCS, CPMSM and Tiffany Long, BA, CPMSM, CPCS, FMSP


    This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

    Core Functional Area(s):

    • Conducts, Participates In, and Maintains Primary Source Verification
    • Conducts, Participates In, and Maintains Credentialing and Privileging
    • Manages the Credentialing or Privileging Process
    • Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review
    • Complies with Accreditation and Regulatory Standards
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
    • Manages Departmental Operations
    • Manages Provider Enrollment Process

    Skillsets:

    • Clinical Competence Evaluation
    • Confidentiality
    • Flexibility/Adaptability
    • Legal
    • Medical Staff Bylaws & Policies and Procedures
    • Risk Management

    Live Session Dates:

    • Session 1: Online modules only (No live session)
    • Session 2: Thursday June 13, 2024 (2pm-4pm ET) 
    • Session 3: Tuesday June 18, 2024 (2pm-4pm ET) 
    • Session 4: Thursday June 20, 2024 (2pm-4pm ET) 
    • Session 5: Tuesday June 25, 2024 (2pm-4pm ET) 
    • Session 6: Thursday June 27, 2024(2pm-4pm ET)

    *Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

    CE Credit Information: This course is eligible for 16 CE credits

    2024 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

  • Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/11/2024 at 1:00 PM (EDT)

    Join us for an engaging discussion with URAC on best practices during audits, key focus areas, and essential tips for ensuring successful surveys. Whether you're preparing for an accreditation review or seeking to enhance your organization's compliance efforts, this webinar is your pathway to excellence.

    Join us for an engaging discussion with URAC on best practices during audits, key focus areas, and essential tips for ensuring successful surveys. Whether you're preparing for an accreditation review or seeking to enhance your organization's compliance efforts, this webinar is your pathway to excellence.

    Date/Time:

    • Tuesday, June 11th - 1:00 - 2:00 pm ET

    Speakers: 

    • Monica Dantzler-Thomas, MSN, MHA, RN, CCM, LNC
    • Holly Virden


    Description: 

    • URAC experts will provide invaluable insights into navigating the accreditation process, drawing from their extensive experience in setting industry standards and promoting best practices. From understanding critical performance measures to implementing effective strategies for compliance, our experts will equip you with the knowledge and tools needed to excel in your accreditation journey.
      In addition to insights from URAC, the webinar features a presentation from a medical staff and credentialing services professional (MSP) with firsthand experience in managing successful surveys. Learn from their expertise as they share practical strategies and real-world examples for achieving compliance and optimizing the survey process. Don't miss this opportunity to gain invaluable insights from industry leaders and elevate your organization's accreditation efforts. Register now to secure your spot and take the next step toward accreditation excellence with URAC.

    Learning Objectives: 

    1. Learn essential strategies for preparing your organization for an audit, including documentation, staff training, and readiness assessments.
    2. Recognize common areas where organizations face challenges during audits and gain insights into mitigating risks and ensuring compliance.
    3. Identify practical tips and tactics for maximizing the efficiency and effectiveness of your audit process, from initial planning to post-audit follow-up.

    CEs:

    • This webinar has been approved for 1.0 CE credit.

    Cost:

    • NAMSS members: $75
    • Non-NAMSS members: $125


    This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

    Core Functional Area(s):

    • Analyzes and Manages Data Verification
    • Manages the Credentialing or Privileging Process 
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements 
    • Conducts, Participates In, and Maintains Primary Source Verification
    • Complies with Accreditation Standards and Regulatory Standards
    • Manages Departmental Operations


    Skillsets:

    • Analytical Thinking
    • Legal
    • Medical Staff Bylaws & Policies and Procedures





  • Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/05/2024 at 1:00 PM (EDT)

    Join us for an in-depth discussion with The Joint Commission on best practices during audits, key areas of focus, and essential tips for ensuring successful surveys. Whether you're gearing up for an accreditation survey or seeking to enhance your organization's compliance efforts, this webinar is your gateway to success.

    Join us for an in-depth discussion with The Joint Commission on best practices during audits, key areas of focus, and essential tips for ensuring successful surveys. Whether you're gearing up for an accreditation survey or seeking to enhance your organization's compliance efforts, this webinar is your gateway to success.

    Date/Time:

    • Wednesday, June 5th - 1:00 - 2:00 pm ET

    Speakers: 

    • Dr. Robert Campbell, PharmD, BCSCP
    • Heidi Thompson, MBA, CPMSM, CPCS, FMSP

    Description: 

    • The Joint Commission, renowned for its rigorous standards and commitment to quality improvement, will share invaluable insights into navigating the accreditation process. From understanding critical performance measures to implementing effective strategies for compliance, our experts will provide you with the knowledge and tools needed to excel in your accreditation journey.
      Additionally, the webinar features a presentation from a medical staff and credentialing services professional (MSP) with extensive experience in managing successful surveys. Benefit from their firsthand expertise as they share practical strategies and real-world examples for achieving compliance and optimizing the survey process. Don't miss this opportunity to gain invaluable insights from industry leaders and elevate your organization's accreditation efforts. Register now to secure your spot and take the next step toward accreditation excellence with The Joint Commission.

      Learning Objectives: 

    1. Learn essential strategies for preparing your organization for an audit, including documentation, staff training, and readiness assessments.
    2. Recognize common areas where organizations face challenges during audits and gain insights into mitigating risks and ensuring compliance.
    3. Identify practical tips and tactics for maximizing the efficiency and effectiveness of your audit process, from initial planning to post-audit follow-up.

    CEs:

    • This webinar has been approved for 1.0 CE credit.

    Cost:

    • NAMSS members: $75
    • Non-NAMSS members: $125


    This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

    Core Functional Area(s):

    • Analyzes and Manages Data Verification
    • Manages the Credentialing or Privileging Process 
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements 
    • Conducts, Participates In, and Maintains Primary Source Verification
    • Complies with Accreditation Standards and Regulatory Standards
    • Manages Departmental Operations

    Skillsets:

    • Analytical Thinking
    • Legal
    • Medical Staff Bylaws & Policies and Procedures







    Dr. Robert Campbell

    Senior Director, Standards Interpretation, Accreditation Decision Management, and Medication Safety

    The Joint Commission

    Robert Campbell, PharmD, BCSCP, currently serves as the Senior Director, Standards Interpretation, Accreditation Decision Management and Medication Safety at The Joint Commission. In this role, Dr. Campbell is responsible for providing oversight for the interpretation of all Joint Commission standards in all Accreditation programs. In addition, he is responsible for the oversight of post-survey processes related to accreditation decisions. He functions as the subject matter expert for medication safety related topics through providing guidance for the development, revision, and interpretation of medication safety related standards.

    Dr. Campbell continues to function as a Surveyor for The Joint Commission in the Hospital Accreditation and Critical Access Hospital Accreditation Programs, as well as a Reviewer in the Medication Compounding Certification Program to assess compliance with accreditation and certification program standards. He is a member of the Accreditation Council for The Joint Commission and the Co-Chair of the National Coordinating Council for Medication Error Reporting and Prevention. He was also appointed to the Compounded Sterile Preparations Pharmacy Specialty Council of the Board of Pharmacy Specialties for the 2024-2026 term.

    Prior to joining The Joint Commission, Dr. Campbell worked in health care organizations and held leadership positions with oversight responsibilities for performance improvement, accreditation readiness, risk management, infection control, medical staff services, and inpatient and outpatient pharmacy services.
    Dr. Campbell received a Doctor of Pharmacy from Florida A&M University in Tallahassee, FL. He is Board Certified in Compounded Sterile Preparations by the Board of Pharmacy Specialties and is licensed as a Registered Pharmacist in Florida. In addition, he holds a Green Belt in Six Sigma.

  • Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/04/2024 at 1:00 PM (EDT)

    Join Gretchin Heckenlively, CPA, FHFMA on Tuesday, June 4 at 1:00 pm ET for their presentation, "Latest Updates Impacting Medicare Provider Enrollment."

    Join Gretchin Heckenlively, CPA, FHFMA  on Tuesday, June 4 at 1:00 pm ET for their presentation, "Latest Updates Impacting Medicare Provider Enrollment."

    Date/Time:

    • Tuesday, June 4, 2024. 1:00 - 2:00 pm ET

    Speakers: 

    • Gretchin Heckenlively, CPA, FHFMA

    Description: 

    • The Medicare enrollment process is the foundation to ensure proper Medicare billing and compliance with all of Medicare’s statutory, regulatory and manualized rules for the enrolled provider or supplier type. Unfortunately, the regulations and manual changes are constantly changing and it is not always easy to monitor all of the changes in one spot. This presentation will review the latest Medicare enrollment updates for 2024, along with general reporting requirements you should be aware of to maintain compliance with the program to keep your enrollments active. We will also discuss steps you can you take now so your PECOS 1.0 provider enrollment records are prepared for transition to the future PECOS 2.0 platform, including the documentation you should maintain. 

      Learning Objectives: 

    • Review the latest Medicare regulatory & manual changes impacting the preparation of the Medicare enrollment forms.
    • Discuss the recent Medicare enrollment form version changes and expanded definitions and provider/supplier types.
    • Understand the current status of Medicare revalidations, tools to monitor and deactivation/reactivation procedures for lack of response.
    • Learn about the new “Stay of Enrollment” status recently implemented by CMS.

    CEs:

    • This webinar has been approved for 1.0 CE credit.

    Cost:

    • NAMSS members: Free
    • Non-NAMSS members: $75


    This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

    Core Functional Area(s)

    • Manages the Provider Enrollment Process

    Skillsets:

    • Analytical Thinking
    • Budget/Finance
    • Legal
    • Managed Care
    • Strategic Planning
  • Contains 14 Component(s), Includes Credits Includes Multiple Live Events. The next is on 06/03/2024 at 2:00 PM (EDT)

    This two-week, interactive course provides a high-level overview of the exam topics including accreditation and regulatory compliance; management of the credentialing processes; privileging; medical staff services administration; risk management; information management; and medical staff services operations, reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs.

    The NAMSS Medical Services Management (CPMSM®) Certification Preparation Workshop is a two-week interactive program designed to help you assess your knowledge of the CPMSM exam content areas and identify areas in which additional study may be necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including, but not limited to accreditation and regulatory compliance; management of the credentialing processes; privileging; enrollment; medical staff services administration; risk management; information management; and medical staff services operations, reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs. 

    Participants will work through a series of online modules supplemented with four live sessions facilitated by experienced NAMSS instructors. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes access to supplementary resources to help you prepare for the exam.

    Instructors: Constance E. Riedel, BS, CPMSM, CPCS, FMSP and Tracey Lopez, CPCS, CPMSM


    This course covers the following Tomorrow's MSP® Core Functional Area(s) and Skillsets:

    Core Functional Area(s):

    • Conducts, Participates In, and Maintains Primary Source Verification       
    • Conducts, Participates In, and Maintains Credentialing and Privileging     
    • Manages the Credentialing or Privileging Process
    • Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review          
    • Complies with Accreditation and Regulatory Standards  
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
    • Manages Departmental Operations        
    • Manages Provider Enrollment Process   
    • Facilitates Medical Staff Functions Analyzes and Manages Data 

    Skillsets:

    • Analytical Thinking
    • Budget/Finance
    • Change Management
    • Clinical Competence Evaluation
    • Confidentiality
    • Database Management
    • Flexibility/Adaptability
    • Information Technology
    • Legal
    • Managed Care
    • Medical Staff Bylaws & Policies and Procedures
    • Medical Staff Wellness 
    • Professional Ethics
    • Quality Review/Quality 
    • Risk Management

    Note: The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

    Live Session Dates:

    • Session 1:  Monday, June 3, 2024 (2pm - 4pm ET) 
    • Session 2:  Wednesday, June 5, 2024 (2pm - 4pm ET)
    • Session 3: Monday, June 10, 2024 (2pm - 4pm ET)
    • Session 4: Wednesday, June 12, 2024 (2pm - 4pm ET)

    *Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

    CE Credit Information: This course is eligible for 14 CE credits


    2023 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

  • Contains 4 Component(s), Includes Credits Includes a Live Web Event on 05/23/2024 at 4:00 PM (EDT)

    Join Corey Feist, JD, MBA, Steven Reames, Drs. Nicki Chopski, Katherine Schneider, and Edward McEachern, MD on Thursday, May 23rd at 4:00 pm ET for their presentation, "Wellbeing First for Healthcare – Destigmatizing Mental Health Through Credentialing Form Changes."

    Join Corey Feist and a panel on Thursday at 4:00 pm ET for their presentation, "Wellbeing First for Healthcare – Destigmatizing Mental Health Through Credentialing Form Changes."

    Date/Time:

    • Thursday, May 23 - 4:00 - 5:30 pm ET

    Speakers: 

    • Corey Feist, JD, MBA
    • Steven Reames
    • Dr. Nicki Chopski
    • Dr. Katherine Schneider
    • Dr. Edward McEachern, MD


      Description: 

      • Over 50% of doctors report burnout. The pandemic, workplace violence, provider shortages, and administrative burdens are compounding factors. When clinicians are afraid to seek the care they need, they may be unable to work due to depression, or burnout. Some abuse substances; some leave medicine. Join us for a discussion of these issues, the current legal barriers and impact on health care, and the solutions healthcare institutions and many of us may take to help tackle this crisis.

        Learning Objectives: 

      • Awareness of issues contributing to the burnout of the healthcare workforce
      • The role questions about mental health play in prolonging stigma around mental health access among physicians and healthcare providers.
      • Specific actions that boards, credentialing organizations, and physician employers can take to remove barriers to mental health access.
      • Solutions to address burnout and support the professional well-being of healthcare providers.

      CEs:

      • This webinar has been approved for 1.0 CE credit.

      Cost:

      • NAMSS members: Free
      • Non-NAMSS members: $75


      This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

      Core Functional Area(s)

      • Manages the Credentialing or Privileging Process

      Skillsets:

      • Communication
      • Medical Staff Bylaws & Policies and Procedures
      • Medical Staff Wellness
    • Contains 4 Component(s), Includes Credits

      Read the Synergy Article, "What MSPs Can Expect When Called to Court". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit

      Only available for NAMSS members: Synergy, the official electronic magazine of NAMSS, provides information that directly impacts today's medical services professional. Published quarterly, Synergy is the source MSPs go to when searching for best practices and tools that will help them in their jobs. NAMSS members and experts in the field write Synergy articles that address the challenges members face in the healthcare environment, including legal matters and applications of processes. 

      Read the Synergy Article, "What MSPs Can Expect When Called to Court" by Teddy Durgin. Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

      CEs:

      • This course has been approved for 1 CE credit.

      Cost:

      • Only available for NAMSS members
      • Hover over the "Register" button in the top right corner to see the price


    • Contains 4 Component(s), Includes Credits

      Listen to the Tomorrow's MSP Podcast Episode, "A Look Back and A Look Forward" with Karen Claxton, CPCS, CPMSM, FMSP, NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM, and NAMSS Past President Michelle Stultz, RN, CPMSM, CPCS, FMSP. Then, purchase this quiz and earn 80.00% or higher to receive 1.0 CE credit.

      On this episode, Karen Claxton, CPCS, CPMSM, FMSP,  NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM, and NAMSS Past President Michelle Stultz, RN, CPMSM, CPCS, FMSP, discuss NAMSS' accomplishments from the past year and exciting initiatives that are coming in 2024.

      Listen to the Tomorrow's MSP Podcast Episode, "A Look Back and A Look Forward" with Karen Claxton, CPCS, CPMSM, FMSP,  NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM, and NAMSS Past President Michelle Stultz, RN, CPMSM, CPCS, FMSP. Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

      CEs:

      • This course has been approved for 1 CE credit

      Cost: 

      • Hover over the "Register" button in the top right corner to see the price