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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Contains 15 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/11/2024 at 2:00 PM (EDT)

    This two-and-a-half week, interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them.

    This two-and-a-half week, live interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them. This course is a must-attend for anyone new to the field and is an excellent refresher for current MSPs who want to enhance their knowledge of credentialing.  Participants will work through a series of online modules supplemented with five live sessions facilitated by experienced NAMSS speakers.

    Instructors: Veta R. Gayle, MBA, CPCS and Tiffany Long, BA, CPMSM, CPCS, FMSP


    This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

    Core Functional Area(s):

    • Conducts, Participates In, and Maintains Primary Source Verification
    • Conducts, Participates In, and Maintains Credentialing and Privileging
    • Manages the Credentialing or Privileging Process
    • Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review
    • Complies with Accreditation and Regulatory Standards
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
    • Manages Departmental Operations
    • Manages Provider Enrollment Process

    Skillsets:

    • Clinical Competence Evaluation
    • Confidentiality
    • Flexibility/Adaptability
    • Legal
    • Medical Staff Bylaws & Policies and Procedures
    • Risk Management

    Live Session Dates:

    • Session 1: Online modules only (No live session)
    • Session 2: Monday March 11, 2024 (2pm-4pm ET) 
    • Session 3: Wednesday March 13, 2024 (2pm-4pm ET) 
    • Session 4: Monday March 18, 2024 (2pm-4pm ET) 
    • Session 5: Wednesday March 20, 2024 (2pm-4pm ET) 
    • Session 6: Monday March 25, 2024(2pm-4pm ET)

    *Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

    CE Credit Information: This course is eligible for 16 CE credits

    2024 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

  • Contains 14 Component(s), Includes Credits Includes Multiple Live Events. The next is on 03/05/2024 at 2:00 PM (EST)

    This two-week, interactive course provides a high-level overview of the exam topics including accreditation and regulatory compliance; management of the credentialing processes; privileging; medical staff services administration; risk management; information management; and medical staff services operations, reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs.

    The NAMSS Medical Services Management (CPMSM®) Certification Preparation Workshop is a two-week interactive program designed to help you assess your knowledge of the CPMSM exam content areas and identify areas in which additional study may be necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including, but not limited to accreditation and regulatory compliance; management of the credentialing processes; privileging; enrollment; medical staff services administration; risk management; information management; and medical staff services operations, reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs. 

    Participants will work through a series of online modules supplemented with four live sessions facilitated by experienced NAMSS instructors. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes access to supplementary resources to help you prepare for the exam.

    Instructors: Melissa Walters, MHA, FMSP, CPMSM, CPCS and Kay Brown, CPCS, CPMSM


    This course covers the following Tomorrow's MSP® Core Functional Area(s) and Skillsets:

    Core Functional Area(s):

    • Conducts, Participates In, and Maintains Primary Source Verification       
    • Conducts, Participates In, and Maintains Credentialing and Privileging     
    • Manages the Credentialing or Privileging Process
    • Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review          
    • Complies with Accreditation and Regulatory Standards  
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
    • Manages Departmental Operations        
    • Manages Provider Enrollment Process   
    • Facilitates Medical Staff Functions Analyzes and Manages Data 

    Skillsets:

    • Analytical Thinking
    • Budget/Finance
    • Change Management
    • Clinical Competence Evaluation
    • Confidentiality
    • Database Management
    • Flexibility/Adaptability
    • Information Technology
    • Legal
    • Managed Care
    • Medical Staff Bylaws & Policies and Procedures
    • Medical Staff Wellness 
    • Professional Ethics
    • Quality Review/Quality 
    • Risk Management

    Note: The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

    Live Session Dates:

    • Session 1:  Tuesday, February 27, 2024 (2pm - 4pm ET) 
    • Session 2:  Thursday, February 29, 2024 (2pm - 4pm ET)
    • Session 3: Tuesday, March 5, 2024 (2pm - 4pm ET)
    • Session 4: Friday, March 8, 2024 (2pm - 4pm ET)

    *Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

    CE Credit Information: This course is eligible for 14 CE credits


    2023 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

  • Contains 4 Component(s), Includes Credits

    Listen to the Tomorrow's MSP Podcast Episode, "A Look Back and A Look Forward" with Karen Claxton, CPCS, CPMSM, FMSP, NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM, and NAMSS Past President Michelle Stultz, RN, CPMSM, CPCS, FMSP. Then, purchase this quiz and earn 80.00% or higher to receive 1.0 CE credit.

    On this episode, Karen Claxton, CPCS, CPMSM, FMSP,  NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM, and NAMSS Past President Michelle Stultz, RN, CPMSM, CPCS, FMSP, discuss NAMSS' accomplishments from the past year and exciting initiatives that are coming in 2024.

    Listen to the Tomorrow's MSP Podcast Episode, "A Look Back and A Look Forward" with Karen Claxton, CPCS, CPMSM, FMSP,  NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM, and NAMSS Past President Michelle Stultz, RN, CPMSM, CPCS, FMSP. Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

    CEs:

    • This course has been approved for 1 CE credit

    Cost: 

    • Hover over the "Register" button in the top right corner to see the price
  • Contains 3 Component(s)

    The NAMSS Credentialing Specialist (CPCS®) Study Guide is a printable reference guide designed to help MSPs prepare for the CPCS® exam. This comprehensive resource covers exam topics, including credentialing and privileging; primary source verification; compliance with standards; and medical services operations. In addition, these topics are reviewed from the perspective of a variety of healthcare settings, including hospitals, credentials verification organizations (CVOs), managed care organizations (MCOs), and ambulatory care settings. MSPs are able to access the full spectrum of information they will need to know for the CPCS® exam in one organized guide.*This resource is published as an online document. It will be available and printable from the NAMSS Online Education Center. This product will not be shipped to you. *This bundle includes access to the NAMSS Comparison Grid of Accreditation Standards Grid.

    The NAMSS Credentialing Specialist (CPCS®) Study Guide is a PDF reference guide designed to help medical services professionals prepare for the CPCS® exam. This comprehensive resource covers exam topics, including credentialing and privileging; primary source verification; compliance with standards; and medical services operations. In addition, these topics are reviewed from the perspective of a variety of healthcare settings, including hospitals, credentials verification organizations (CVOs), managed care organizations (MCOs), and ambulatory care settings. MSPs are able to access the full spectrum of information they will need to know for the CPCS® exam in one organized guide.

    This product is current with the Spring 2024 NAMSS CPCS® Exam Content Outline.
    The 2024 NAMSS Comparison of Accreditation Standards Grid was updated in December 2023.


    Who Should Purchase
    :

    • MSPs planning to take the Certified Provider Credentialing Specialist (CPCS®) Certification Exam and/or MSPs new to the field who are looking for an go-to resource. NAMSS members and non-members are welcome to purchase the guide.


    Contents:

    • Principles of credentialing and re-credentialing, including bylaws, policies, procedures, rules, and regulations;
    • The application process;
    • Credentials verification, including board certification and licensure;
    • Clinical privileges;
    • Peer review and performance improvement;
    • Re-credentialing, reappointment, and reappraisal;
    • Operations and information management;
    • Medical staff management;
    • Healthcare law, including medical staff appointments and privileges, the medical record, and the Healthcare Quality Improvement Act (HCQIA); and
    • Exam study strategies and self-check questions.


    What You Will Learn:

    • How to increase your knowledge of the credentialing process;
    • How to improve your understanding of each medical environment and its patients;
    • Relevant exam-related information organized by topic so that you can carefully review areas in which you are lacking knowledge;
    • Familiarity with the types of questions included on the CPCS® exam; and
    • An accessible reference to help answer your questions in the workplace.


    This bundle includes access to the NAMSS Comparison Grid of Accreditation Standards:

    • The NAMSS Comparison of Accreditation Standards Grid is an online PDF reference guide that provides “plain-language” interpretations of the credentialing standards for The Joint Commission, NCQA, Healthcare Facilities Accreditation Program, DNV, URAC, the Accreditation Association for Ambulatory Health Care, as well as the Medicare Conditions of Participation. This product includes updates that will be made by NAMSS over the next 12 months. This product is a downloadable document and does not ship.


    Cost: 

    • Hover over the "Register" button in the top right corner to see the price


    Note: The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

  • Contains 4 Component(s), Includes Credits

    The NAMSS Medical Services Management Online Certification Preparation Course is an on-demand online course designed to help you assess your knowledge of the CPMSM® exam content and identify areas in which additional study is necessary before you take the exam. This course includes access to the NAMSS Comparison Grid of Accreditation Standards.

    The NAMSS Medical Services Management (CPMSM®) Online Certification Preparation Course is an online program designed to help you assess your knowledge of the CPMSM® exam content and identify areas in which additional study is necessary before you take the exam. The on-demand online course provides a high-level overview of the exam topics, including accreditation and regulatory compliance; management of the credentialing processes; privileging; medical staff services administration; risk management; information management; and medical staff services operations reviewed from the perspective of a variety of healthcare settings—from hospitals and managed care organizations to ambulatory care settings and CVOs. Please note: This online course is designed as entirely online module. While it does include additional resources that you can print out, the course material is not printable.

    This course includes access to the NAMSS Comparison Grid of Standards.

    What You Will Learn:

    • The five medical environments and their organizational structures;
    • The legal aspects of Standards of Care;
    • NCQA, The Joint Commission, AAAHC, CMS, and URAC accreditation standards;
    • Staffing, budgets, database administration, and the overall management of medical services functions;
    • Credentialing an Ambulatory Care medical offices and surgical centers;
    • Find out more in our Frequently Asked Questions

    Who Should Purchase:

    • All MSPs who plan to take the Medical Services Management (CPMSM®) Certification Exam. NAMSS members and non-members are welcome.

    CEs:

    • This online course has been approved for 5.0 CE credits.

    Cost:

    • Hover over the "Register" button in the top right corner to see the price

    Note: The NAMSS Medical Services Management (CPMSM®) Online Certification Preparation Courses is a learning tool, and does not guarantee success on the certification examinations. The CCN does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.


    This course covers the following Tomorrow's MSP® Core Functional Area(s) and Skillsets:

    Core Functional Area(s):

    • Conducts, Participates In, and Maintains Primary Source Verification       
    • Conducts, Participates In, and Maintains Credentialing and Privileging     
    • Manages the Credentialing or Privileging Process
    • Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review          
    • Complies with Accreditation and Regulatory Standards  
    • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
    • Manages Departmental Operations        
    • Manages Provider Enrollment Process   
    • Facilitates Medical Staff Functions Analyzes and Manages Data 

    Skillsets:

    • Analytical Thinking
    • Budget/Finance
    • Change Management
    • Clinical Competence Evaluation
    • Confidentiality
    • Database Management
    • Flexibility/Adaptability
    • Information Technology
    • Legal
    • Managed Care
    • Medical Staff Bylaws & Policies and Procedures
    • Medical Staff Wellness 
    • Professional Ethics
    • Quality Review/Quality 
    • Risk Management


    Note: The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

  • Contains 2 Component(s)

    This electronic reference tool provides “plain-language” interpretations of the credentialing standards for The Joint Commission, NCQA, Healthcare Facilities Accreditation Program, DNV, URAC, the Accreditation Association for Ambulatory Health Care, as well as the Medicare Conditions of Participation. This product includes updates that will be made by NAMSS over the next 12 months. For more information, visit the NAMSS online store

    This electronic reference tool provides “plain-language” interpretations of the credentialing standards for The Joint Commission, NCQA, Healthcare Facilities Accreditation Program, DNV, URAC, the Accreditation Association for Ambulatory Health Care, as well as the Medicare Conditions of Participation. This product includes updates that will be made by NAMSS over the next 12 months.

     

    Cost:

    Hover over the "Register" button in the top right corner to see the price


    *This product is a downloadable document and does not ship.

    **The 2024 NAMSS Comparison of Accreditation Standards Grid is current with the Spring 2024 NAMSS CPCS and CPMSM Exam Content Outlines. 

    ***Last updated: December 2023.



  • Contains 4 Component(s), Includes Credits

    The NAMSS Credentialing Specialist Online Certification Preparation Course is an online program designed to help you assess your knowledge of the CPCS® exam content and identify areas in which additional study is necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including credentialing and privileging; primary source verification; compliance with standards; and medical staff services operations reviewed from the perspective of a variety of health care settings, including hospitals, managed care organizations, ambulatory care settings, and CVOs. Participants will work through a series of interactive activities including scenario-based exercises and case studies. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes also supplementary resources to help you prepare for the exam. Please note: This online course is designed as entirely virtual module. While it does include additional resources that you can print out, the course material is not printable.

    The NAMSS Credentialing Specialist Online Certification Preparation Course is an online program designed to help you assess your knowledge of the CPCS® exam content and identify areas in which additional study is necessary before you take the exam. 

    This comprehensive on-demand, online course provides a high-level overview of the exam topics including credentialing and privileging; primary source verification; compliance with standards; and medical staff services operations reviewed from the perspective of a variety of health care settings, including hospitals, managed care organizations, ambulatory care settings, and CVOs. 

    Participants will work through a series of interactive activities including scenario-based exercises and case studies. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes also supplementary resources to help you prepare for the exam. Please note: This online course is designed as entirely online module. While it does include additional resources that you can print out, the course material is not printable.

    This course includes the NAMSS Comparison Grid of Standards.

    What You Will Learn:

    • Regulations, credentialing standards, and policies required of all medical environments;
    • The credentialing application, review, and approval process;
    • Primary source verification by NCQA and other accrediting bodies;
    • A range of physician licensing challenges and regulations on a case-by-case basis;
    • The privileging application and approval process;
    • Recredentialing and accreditation policies and documentation;
    • Paper and electronic file keeping and data management; and
    • Find out more in our Frequently Asked Questions

    How You Will Benefit:

    • Improve your understanding of each medical environment and its patients;
    • Apply problem-solving tools and strategies to face legal, staff, and patient challenges;
    • Recognize the latest standards and procedures in credentialing and accreditation;
    • Enforce efficient recordkeeping practices to accommodate routine auditing; and
    • Enhance your communication skills with patients, physicians, and accrediting bodies. 

    Who Should Purchase:

    MSPs planning to take the Certified Provider Credentialing Specialist (CPCS) Certification Exam. NAMSS members and non-members are welcome.

    CEs:

    This online course has been approved for 3.5 CE credits.

    Cost:

    Hover over the "Register" button in the top right corner to see the price

    This course covers the following Tomorrow's MSP® Core Functional Area(s) and Skillsets 

    • Analytical Thinking
    • Clinical Competence Evaluation
    • Confidentiality
    • Database Management
    • Flexibility/Adaptability
    • Information Technology
    • Legal
    • Managed Care
    • Medical Staff Bylaws & Policies and Procedures
    • Professional Ethics
    • Risk Management


    Note: The NAMSS Credentialing Specialist (CPCS®) Online Certification Preparation Course is a learning tool, and does not guarantee success on the certification exam. The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

    CPCS® is registered in the U.S. Patent and Trademark Office as a service mark of National Association Medical Staff Services

  • Contains 2 Component(s)

    NAMSS Member Resource: MSP New Hire Onboarding Checklist

    This Onboarding Checklist has been created to serve as a helpful tool and reference guide only. The information presented here is intended for general use and should not be considered a substitute for individual facility policies and regulations.

    Credentialing guidelines and verifications will need to be aligned with your regulatory body requirements and organization’s policies and procedures.

    This checklist can be customized based on:

    • Your facility needs
    • Expectations for the newly hired position
    • Credentialing experience of your new hire.

    Responsibilities may vary depending on the size of your organization or department as well as your specific work setting. 

    Thank you for using this Onboarding Checklist, and we hope you find it helpful in conjunction with your facility's established rules and guidelines.

    CEs:
    • This resource is not eligible for CE credits.
    Cost:
    • NAMSS members: Free

    Disclaimer: The Medical Services Professional (MSP) New Hire Onboarding Checklist is distributed by NAMSS for the personal, educational use by the purchaser of this product only. Per NAMSS Education Policies, the designated purchaser of this product agrees to maintain the confidentiality of all material distributed within this NAMSS educational resource and will not share or distribute this resource.

    CPCS®, CPMSM®, and Tomorrow's MSP® are registered in the U.S. Patent and Trademark Office as a service mark of National Association Medical Staff Services.

  • Contains 5 Component(s), Includes Credits Recorded On: 12/12/2023

    Watch the recording of "NCQA Credentialing Public Comment" by Tsveta Polhemus, MPP​. Then, complete the quiz and earn 80% or higher to receive CE credit.

    Watch the recording of "NCQA Credentialing Public Comment" by Tsveta Polhemus, MPP. Then, complete the quiz and earn 80% or higher to receive CE credit.

    Originally presented on 12/12/23.

    Title: 

    • NCQA Credentialing Public Comment

    Speaker: 

    • Tsveta Polhemus, MPP

    Description: 

    • In this session, Tsveta Polhemus will provide an overview of proposed updates to NCQA's credentialing standards in Health Plan Accreditation, Credentialing Accreditation and Credentialing Verification Organization Certification. The session will also provide guidance on how to offer public comment. Tsveta will reserve 15 minutes for Q&A.

    Objectives:  

    • Understand NCQA's proposed updates to its credentialing programs. 
    • Know how to submit comments.
    • Offer feedback or clarifying questions regarding public comment.

    CEs:

    • This webinar recording has been approved for 1 CE credit.

    Cost:

    • Hover over the "Register" button in the top right corner to see the price

    This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets

    Core Functional Area(s)

    • Complies with Accreditation Standards and Regulatory Standards 

    Skillsets:

    • Managed Care
    • Quality Review/Quality
    • Risk Management
  • Contains 5 Component(s), Includes Credits

    Watch the recording of "Medical Staff Services - Ethics in the Profession​" by John Synowicki, JD​. Then, complete the quiz and earn 80% or higher to receive CE credit.

    Watch the recording of "Medical Staff Services - Ethics in the Profession" by John Synowicki, JD. Then, complete the quiz and earn 80% or higher to receive CE credit.

    Originally presented on 11/29/23.

    Title: 

    • Medical Staff Services - Ethics in the Profession

    Speaker: 

    • John Synowicki, JD

    Description: 

    • The purpose of this session will be to help identify the ethical issues that MSPs run into as part of the profession, and how to navigate those complex and often sensitive matters.  The goal will be to outline what situations might arise, and help to provide some context on how to best approach those matters.

    Objectives:  

    • What are the legal and ethical basics for an MSP? 
    • What are the first things you would want a new hire in the profession to know? 
    • Case Studies or examples of how to handle certain situations

    CEs:

    • This webinar recording has been approved for 1 CE credit.

    Cost:

    • Hover over the "Register" button in the top right corner to see the price

    This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets

    Core Functional Area(s)

    • Manages the Credentialing or Privileging Process 
    • Complies with Accreditation Standards and Regulatory Standards 
    • Facilitates Medical Staff Functions

    Skillsets:

    • Analytical Thinking
    • Communication 
    • Confidentiality 
    • Legal
    • Relationship Building
    • Risk Management
    • Team Building