Join Summer Bloise, CPCS, CPMSM, Kevin Fogle, CPCS, CPMSM, and Kylie Eatherton, CPCS on Monday, June 23, 2025 at 2:00 pm ET for their presentation, "A Conversation with CCN: CPES Certification" and CPES Q&A.

Date/Time:

• Monday, June 23, 2025 at 2:00 pm - 3:00 pm ET

Speaker(s): 

• Summer Bloise, CPCS, CPMSM
• Kevin Fogle, CPCS, CPMSM
• Kylie Eatherton, CPCS

Description: 

• Curious about the CPES certification? Join the Certification Commission of NAMSS (CCN) on Monday, June 23 from 2:00-3:00 ET for an information session that provides a high-level overview of the upcoming CPES examination. The session will be led by CCN members Summer Bloise, Kevin Fogle, and Kylie Eatherton who work directly in provider enrollment and were involved in the development of the exam. Register today to hear directly from the CCN on many of the frequently asked questions about the CPES and to feel more confident as you prepare!

  Learning Objectives: 

• Participants will learn an overview of CPES exam objectives
• Participants will learn about FAQs related to the CPES exam

CEs:

• CE credit will not be offered.

Cost:

• NAMSS members: Free
• Non-NAMSS members: Free

This two-and-a-half week, live interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them. This course is a must-attend for anyone new to the field and is an excellent refresher for current MSPs who want to enhance their knowledge of credentialing.  Participants will work through a series of online modules supplemented with five live sessions facilitated by experienced NAMSS speakers.

Instructors: Tiffany Long, BA, CPMSM, CPCS, FMSP and Veta R. Gayle, MBA, CPCS

This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification
  
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review
• Complies with Accreditation and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations
• Manages Provider Enrollment Process

Skillsets:

• Clinical Competence Evaluation
• Confidentiality
• Flexibility/Adaptability
• Legal
• Medical Staff Bylaws & Policies and Procedures
• Risk Management

Live Session Dates:

• Session 1: Online modules only (No live session)
• Session 2: Monday, June 2, 2025 (2pm-4pm ET) 
• Session 3: Wednesday, June 4, 2025 (2pm-4pm ET) 
• Session 4: Monday, June 9, 2025 (2pm-4pm ET) 
• Session 5: Wednesday, June 11, 2025 (2pm-4pm ET) 
• Session 6: Monday, June 16, 2025 (2pm-4pm ET)

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 16 CE credits

2025 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

The NAMSS Medical Services Management (CPMSM®) Certification Preparation Workshop is a two-week interactive program designed to help you assess your knowledge of the CPMSM exam content areas and identify areas in which additional study may be necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including, but not limited to accreditation and regulatory compliance; management of the credentialing processes; privileging; enrollment; medical staff services administration; risk management; information management; and medical staff services operations, reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs. 

Participants will work through a series of online modules supplemented with four live sessions facilitated by experienced NAMSS instructors. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes access to supplementary resources to help you prepare for the exam.

Instructors: Melissa Walters, MHA, FMSP, CPMSM, CPCS and Maritza Hodavance, MSJ, CPCS, CPMSM

This course covers the following Tomorrow's MSP® Core Functional Area(s) and Skillsets:

Core Functional Area(s):

• Conducts, Participates In, and Maintains Primary Source Verification       
• Conducts, Participates In, and Maintains Credentialing and Privileging     
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review          
• Complies with Accreditation and Regulatory Standards  
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Manages Departmental Operations        
• Manages Provider Enrollment Process   
• Facilitates Medical Staff Functions Analyzes and Manages Data 

Skillsets:

• Analytical Thinking
• Budget/Finance
• Change Management
• Clinical Competence Evaluation
• Confidentiality
• Database Management
• Flexibility/Adaptability
• Information Technology
• Legal
• Managed Care
• Medical Staff Bylaws & Policies and Procedures
• Medical Staff Wellness 
• Professional Ethics
• Quality Review/Quality 
• Risk Management

Note: The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

Live Session Dates:

• Session 1:  Monday, May 12, 2025 (2pm - 4pm ET) 
• Session 2:  Wednesday, May 14, 2025 (2pm - 4pm ET)
• Session 3:  Monday, May 19, 2025 (2pm - 4pm ET)
• Session 4:  Wednesday, May 14, 2025 (2pm - 4pm ET)

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 14 CE credits

2025 Registration Rates: Hover over the "Register" button in the top right corner to see the pricing

Join Philip Gillich, MPH and Sundar Natarajan from Atlas Systems on Tuesday, April 29, 2025 from 1:00 pm - 2:00 pm ET for their presentation, "AI Can’t Fix Bad Data—Refining Provider Data While Avoiding Compliance Risks"

Date/Time:

• Tuesday, April 29, 2025 from 1:00 pm - 2:00 pm ET

Speaker(s): 

• Philip Gillich, MPH
• Sundar Natarajan

Description: 

• Join Atlas Systems for a sponsored webinar:
• AI is transforming healthcare, but it can’t correct inaccurate, incomplete, or outdated provider data on its own. In fact, relying on AI without a strong data foundation can lead to compliance failures, claim denials, and operational inefficiencies.
• This webinar offers a dynamic discussion on how healthcare organizations can refine provider data accuracy while ensuring compliance with evolving regulations. We’ll explore the limits of AI, the role of human oversight, and the best strategies to build a provider data infrastructure that is both accurate and audit-ready. 

• Discussion Highlights: 
•  1. AI’s Limits in Provider Data Management – Why AI alone isn’t the solution and what’s needed first. 
•  2. Ensuring Provider Data Accuracy – Proven strategies for maintaining reliable and up-to-date records. 
•  3. Compliance Risks & Regulatory Pressures – Understanding the latest mandates and avoiding penalties. 
•  4. AI & Automation for Compliance – How to enhance accuracy without introducing new risks. 
•  5. Future-Proofing Provider Data – Best practices for building a scalable, compliant data strategy.

  Learning Objectives: 

• Understand why AI alone can’t solve provider data challenges—and what will.
• Learn how to ensure compliance while improving data accuracy.
• Get expert insights on balancing AI, automation, and regulatory requirements.
• Participate in an engaging discussion with Atlas Systems experts. 

CEs:

• This webinar has been approved for 1.0 CE credit.

Cost:

• NAMSS members: Free
• Non-NAMSS members: Free

This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s)

• Manages Provider Enrollment Process
• Analyzes and Manages Data Verification
• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Credentialing and Privileging
• Complies with Accreditation Standards and Regulatory Standards
• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements
• Conducts, Participates In, and Maintains Primary Source Verification
• Manages Departmental Operations
• Facilitates Medical Staff Functions

Skillsets:

• Contracting
• Database Management
• Information Technology
• Legal
• Managed Care
• Medical Staff Bylaws & Policies and Procedures
• Remote People Management
• Risk Management

Title: 

• NAMSS Member Forum: Cultivating Belonging in a Shifting DEI Landscape - 4/16/2025

Description:

• Calling all NAMSS members! We are excited to invite you to our upcoming NAMSS Member Forum – an engaging and informative meeting that brings our dynamic community of Medical Services Professionals (MSPs) and Provider Enrollment Professionals together. The NAMSS Member Forum is a chance for you to come together, learn, collaborate, and be a part of a vibrant and supportive community. By attending, you can actively contribute to the growth and development of the MSP and Provider Enrollment professions and your own professional journey.

Who Should Attend:

• This forum is open to all NAMSS members, regardless of their familiarity with Diversity, Equity, and Inclusion (DEI) concepts. Whether you're new to DEI and eager to learn, or have experience and active involvement in DEI efforts, this interactive session offers a supportive environment to explore the evolving DEI landscape. Participants will engage in meaningful discussions, share experiences, and discover strategies to navigate current challenges in their professional and personal spheres.

What We’re Discussing:

• This interactive, discussion-based forum will provide a space for NAMSS members to share experiences, strategies, and challenges in maintaining and advancing DEI efforts in their state associations, healthcare organizations, and personal lives.
• Gain insights into how different institutions are adapting, discover best practices, and engage in meaningful dialogue on the future of DEI in the medical staff services and provider enrollment fields.

CEs:

• This event is not eligible for CE credit.

Cost:

• NAMSS members: Free

Read the 2025 Q1 Editor's Message, "NAMSS Welcomes 2025 With New Initiatives and Opportunities". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit

Cost: 

• Hover over the "Register" button in the top right corner to see the price

Speakers: 

• NAMSS 2025 President: Karen Claxton, MBA, CPCS, CPMSM, FMSP
• NAMSS 2025 Immediate Past President: Lisa Goodwin, MBA, CPCS, CPMSM
• NAMSS 2025 Membership Committee Chair: Renata McConico-Demons, BS, MHRM, CPCS, CPMSM, FMSP
• NAMSS 2025 Mentoring Committee Chair: Amy Ligocki, CPCS, CPMSM

Description: 

• Join us for a Town Hall with NAMSS leaders as they review activities for 2025. NAMSS President Karen Claxton and NAMSS Immediate Past President Lisa Goodwin will provide updates on NAMSS activities, and discuss the Call for Board Nominations process. Viewers will also hear from Renata McConico-Demons, Membership Committee Chair, and Amy Ligocki, Mentoring Committee Chair, who will provide updates on their committees activities for the year including some new programs and initiatives. Don't miss this opportunity to stay informed and engaged! 

  Learning Objectives: 

• Members will learn an overview of updates on 2025 NAMSS activities
• Members will gain detailed information regarding the 2025 Call for Board Nominations process
• Members will have insight into updates on Membership and Mentoring committee activities for 2025 including some new programs and initiatives

CEs:

• This webinar is NOT eligible for CE credit.

Cost:

• NAMSS members: Free (You must be a NAMSS member to view this recording.)

This webinar covers the following Tomorrow's MSP Skillsets: 

Skillsets:

• Communication
• Flexibility/Adaptability
• Information Technology
• Strategic Planning

Listen to the Tomorrow's MSP Podcast Episode, "Navigating the Transition From Student to Practice". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit

Cost: 

• Hover over the "Register" button in the top right corner to see the price

Listen to the Tomorrow's MSP Podcast Episode, "Leading the Change for 2025". Then, purchase this quiz and earn 80% or higher to receive 1.0 CE credit.

CEs:

• This course has been approved for 1 CE credit

Cost: 

• Hover over the "Register" button in the top right corner to see the price

Watch the recording of "You Can't Make This Stuff Up: A Day in the Life of a MSP" by Stephanie M. Russell, BS, CPMSM, CPCS and Justine E. Spinosi, MBA, CPMSM, CPCS. Then, complete the quiz and earn 80% or higher to receive CE credit. 

Title: 

• You Can't Make This Stuff Up: A Day in the Life of a MSP

Speaker(s): 

• Stephanie M. Russell, BS, CPMSM, CPCS
• Justine E. Spinosi, MBA, CPMSM, CPCS

Description: 

• When you walk into an organization as a new manager or director in the Medical Staff Services Department (MSSD), there are certain processes and functions you assume are in place. Well, you know what happens when you assume! Even though you asked the right questions during your interview, after completing your first week, you soon realize they didn’t paint an accurate picture. It is evident the interviewer did not fully understand the ins and outs of an MSSD.
  
  This session is a case study that will examine various situations that MSSDs face on multiple levels. How do you navigate a change in leadership? How do you manage a new team that does not have any institutional knowledge? How do you prioritize anything when everything is urgent? What if everything in the MSSD “needs fixed” and you find yourself shaking your head thinking, “You can’t make this stuff up?!”
  
  This session will focus on key aspects you’ll find in every high-functioning medical staff services department and explore common situations that currently exist in facilities across the country. We will share real-life experiences of unexpected situations and discuss how we revamped existing processes and created new ones in order to achieve better results.

Learning objectives: 

• Identify the characteristics of a high functioning Medical Staff Services Department
• Identify red flags before you walk into a new leadership role
• Identify strategies for optimizing and managing workflows and team organization to create a high-functioning team that can effectively manage the department and team when changes occur.

This course covers the following Tomorrow's MSP® Skillsets: 

• Analytical Thinking
• Change Management
• Team Building
• Performance Improvement
• Communication

CE Credits: 

• This conference recording is eligible for 1.0 CE