NAMSS is here to make it easy for medical staff and credentialing services professionals to access high-quality live webinars, live virtual courses and in-person trainings, and more. Learn more about all learning opportunities NAMSS has to offer, regardless of medical environment or level of expertise. 

Meet the team of highly experienced MSPs who serve as NAMSS Instructors here! 

Did you know that NAMSS offers free live webinars each month for members? NAMSS offers a continuous flow of webinar offerings. Check out our upcoming webinars by clicking here!

NAMSS is excited to offer virtual courses in order to support MSPs interested in expanding their knowledge. Our re-designed Virtual Courses can take place over the course of 2 - 6 weeks and provide both live instruction from experienced NAMSS instructors via Zoom and interactive modules through our Education Zone for a dynamic learning experience.

Whether it is an exam preparation course to prepare you to take the CPCS® or CPMSM® exam, or our Credentialing 101 or Credentialing 201 courses, for each session, you will receive reading and course materials to review and complete prior to the next live Zoom session. Live sessions will be facilitated by experienced NAMSS instructors. You will review coursework, be able to ask questions, and take part in group discussions with your peers in the workshop. 

• Virtual Credentialing Specialist (CPCS®) Certification Preparation Course
• Virtual Medical Services Management (CPMSM®) Certification Preparation Course
• Virtual Credentialing 101
• Virtual Credentialing 201
• Leadership Certificate Program Virtual Workshop 

Before each in-person Annual Education Conference and Exhibition, NAMSS offers LIVE in-person courses. These offerings change each year, so check this page before each live NAMSS event.

NAMSS Leadership Certificate Program - In-person Course

• The NAMSS Leadership Certificate Program In-Person Course is a three-day interactive course designed for MSPs to expand on their experiences and gain the skills, confidence, and understanding to be stronger leaders within the industry. A continuation of the online portion of the program, the course is comprised of independent study with online modules to complete before you arrive and will focus on a variety of topics, including team leadership, negotiations, critical thinking, and communications skills. This course is approved for 17 NAMSS CE Credits. *Participants are required to complete the online portion of this program in order to participate in the in-person course.
   
• Next offering: 

NAMSS 48th Educational Conference & Exhibition (Friday, September 27 – Sunday, September 29, 2024 | Denver, CO)

• Click here for more information about the NAMSS Leadership Certificate Program

Credentialing Specialist Certification (CPCS®) Preparation Course

• The NAMSS Credentialing Specialist Certification (CPCS®) Preparation Workshop is a two-day interactive program designed to help you assess your knowledge of the CPCS exam content and identify areas in which additional study is necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including credentialing and privileging; primary source verification; compliance with standards; and medical staff services operations reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs. Participants will work through a series of interactive activities including scenario-based exercises and case studies supplemented with in-class learning facilitated by experienced NAMSS instructors. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes pre-workshop preparation materials which you will need to complete prior to class and access to comprehensive supplementary resources to help you prepare for the exam. This course is approved for 14 NAMSS CE Credits.
   
• Next offering: 

NAMSS 48th Educational Conference & Exhibition (Saturday, September 28 – Sunday, September 29, 2024 | Denver, CO) - More Information Coming Soon!

Medical Services Management Certification (CPMSM®) Preparation Course

• The NAMSS Medical Services Management Certification (CPMSM®) Preparation Workshop is a two-day interactive program designed to help you assess your knowledge of the CPMSM exam content and identify areas in which additional study is necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including accreditation and regulatory compliance; management of the credentialing processes; privileging; medical staff services administration; risk management; information management, and more. Participants will work through a series of interactive activities including scenario-based exercises and case studies supplemented with in-class learning facilitated by experienced NAMSS instructors. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes pre-workshop preparation materials which you will need to complete prior to class and access to comprehensive supplementary resources to help you prepare for the exam. This course is approved for 14 NAMSS CE Credits. 
   
• Next offering:

NAMSS 48th Educational Conference & Exhibition (Saturday, September 28 – Sunday, September 29, 2024 | Denver, CO)- More Information Coming Soon!

Credentialing 101

• This two-day, interactive course will present the foundational elements of credentialing in an acute care (hospital) setting with a primary focus on the CMS regulatory standards and The Joint Commission accreditation standards, as well as how and when to apply them. This course is a must-attend for anyone new to the field and is an excellent refresher for current MSPs who want to enhance their knowledge of credentialing. This course is approved for 14 NAMSS CE Credits.
   
• Next offering:

NAMSS 48th Educational Conference & Exhibition (Saturday, September 28 – Sunday, September 29, 2024 | Denver, CO) - More Information Coming Soon!

Present like a Pro

• Join Kevin O’Connor, CSP for this informative and engaging session to help you improve your presentation skills. Whether you’re new to speaking or looking to improve your skills or beat your nerves, this session will equip you with tips and tricks you can implement immediately. Learn how to better connect with your audience, create informative, interactive presentations that make a lasting impression, and offer your audience skills, concepts, and action items that can be used immediately. Attendees will work with others to give and receive direct feedback and encouragement. You’ll be able to practice your presentation skills with a short presentation to your fellow attendees and walk away with a video recording of your presentation.
   
• Next offering:

NAMSS 48TH Educational Conference & Exhibition (Sunday, September 29, 2024 | Denver, CO)Credentialing 201

The NAMSS Credentialing 201 program is a two-day interactive course building on the foundation of Credentialing 101 and goes beyond the credentialing procedures to explore common challenges faced by credentialing managers. Credentialing 201 provides you the opportunity to identify, discuss, and problem-solve the biggest challenges you face today. Topics include: developing successful onboarding programs for new practitioners; implementing efficient procedures for credentialing data governance; improving collaboration with other departments; determining best ways to assess and respond to low/no volume practitioners; justifying and developing successful proposals for additional FTEs; developing effective procedures to integrate new services, service lines, and additional privileges; and responding appropriately to impaired and/or disruptive practitioners. This course is approved for 14 NAMSS CE Credits.

Next offering: