Virtual Medical Services Management (CPMSM®) Certification Preparation Course

The NAMSS Medical Services Management (CPMSM) Certification Preparation Workshop is a 2 week interactive program designed to help you assess your knowledge of the CPMSM exam content areas and identify areas in which additional study may be necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including, but not limited to accreditation and regulatory compliance; management of the credentialing processes; privileging; enrollment; medical staff services administration; risk management; information management; and medical staff services operations, reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs. 

Participants will work through a series of online modules supplemented with four live sessions facilitated by experienced NAMSS instructors. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes access to supplementary resources to help you prepare for the exam.

This course covers the following Tomorrow's MSP Skillsets:

  • Analytical Thinking
  • Budget/Finance
  • Change Management
  • Clinical Competence Evaluation
  • Confidentiality
  • Database Management
  • Flexibility/Adaptability
  • Information Technology
  • Legal
  • Medical Staff Bylaws & Policies and Procedures
  • Medical Staff Wellness 
  • Professional Ethics
  • Quality Review/Quality 
  • Risk Management

The Certification Commission of NAMSS (CCN) does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam


Education Month 2023

  • Instructors:
    • Melissa Walters, MHA, FMSP, CPMSM, CPCS; Tracey Lopez, CPCS, CPMSM 
  • Session Dates/Times:
    • Session 1:  Monday, February 20, 2023 (2pm - 4pm ET) 
    • Session 2:  Wednesday, February 22, 2023 (2pm - 4pm ET)
    • Session 3: Monday, February 27, 2023 (2pm - 4pm ET)
    • Session 4: Wednesday, March 1, 2023 (2pm - 4pm ET)

MAY 2023

  • Instructors:
    • Faith Rhoades, MMHC, CPMSM, CPCS, FMSP and Tracey Lopez, CPCS, CPMSM 
  • Session Dates/Times:
    • Session 1: Tuesday, May 9, 2023 (2:00 - 4:00 pm ET)
    • Session 2: Thursday, May 11, 2023 (2:00 - 4:00 pm ET)
    • Session 3: Tuesday, May 16, 2023 (2:00 - 4:00 pm ET)  
    • Session 4: Thursday, May 18, 2023 (2:00 - 4:00 pm ET) 

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*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first come, first-served. 

2023 Registration Rates

  • NAMSS Members
    • $629
  • Non-Members
    • $719

Frequently Asked Questions

Click here to view the Virtual Workshop FAQs page.

CPMSM® is registered in the U.S. Patent and Trademark Office as a service mark of National Association Medical Staff Services