Sponsored Webinar: Leading Change with Confidence: Guiding Teams Through Technology and Process Transformation

Join Dawn Anderson, PESC, CPCS, CPMSM, Allison Blodgett, MSA, CPMSM, and Mallorie Merboth, MHA, CPCS, CPMSM, CPHQ, in a webinar sponsored by QGenda on Wednesday, October 29, 2025 at 1:00pm ET for their presentation, "Leading Change with Confidence: Guiding Teams Through Technology and Process Transformation"

Date/Time:

• Wednesday, October 29, 2025 from 1:00 pm - 2:00 pm ET

Speaker(s): 

• Dawn Anderson, PESC, CPCS, CPMSM
• Allison Blodgett, MSA, CPMSM
• Mallorie Merboth, MHA, CPCS, CPMSM, CPHQ

Description: 

• Join QGenda for a sponsored webinar:
• As credentialing, privileging, and payer enrollment teams face increasing demands, the tools and processes they rely on must evolve. However, adopting new technology and processes can spark fears around implementation workload, team engagement, and disruption to ongoing responsibilities. Effective change management is key — not only for leadership to set their teams up for success but also to empower credentialing specialists and medical staff professionals to advocate for modernization within their organizations.
• Join us for this dynamic webinar as we explore how leaders can create an environment that fosters confidence and innovation and equips their teams for success during times of change. We’ll also address how credentialing specialists can effectively communicate the need for updated tools and processes to their leadership, ensuring modernization is seen as a shared goal.

  Learning Objectives: 

• In this session you will learn how leaders can build a culture of trust, collaboration, and support to ensure smooth transitions when adopting new tools or processes
• In this session you will learn strategies to empower team members to confidently advocate for new technology and processes that will make them more efficient in the long-term
• In this session you will learn real-world examples of how modernization impacts efficiency, accuracy, and team satisfaction across credentialing, privileging, and payer enrollment functions
• In this session you will learn practical change management techniques and methodologies to overcome resistance and inspire organizational buy-in at all level

CEs:

• This webinar has been approved for 1.0 CE credit.

Cost:

• NAMSS members: Free
• Non-NAMSS members: Free

This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s)

• Manages the Credentialing or Privileging Process
• Manages Departmental Operations
• Facilitates Medical Staff Functions

Skillsets:

• Change Management
• Medical Staff Bylaws & Policies and Procedures
• Medical Staff Wellness