Session #1 of the 2022 Provider Enrollment Series will introduce you to provider enrollment, credentialing and contracting, but it will also communicate how to create a proactive enrollment process, how to setup systems and processes to onboard new providers properly and timely to ensure they are productive from the date they start seeing patients.  You will be provided with copies of checklists and documents that will help you improve your processes. Purchase of this session includes access to the live session as well as the the session recording through the NAMSS Online Education center.

• Live Session Date and Time: Thursday, May 19, 2022, 2:00-3:30 pm ET
• Description: This session will introduce you to provider enrollment, credentialing and contracting, but it will also communicate how to create a proactive enrollment process, how to setup systems and processes to onboard new providers properly and timely to ensure they are productive from the date they start seeing patients.  You will be provided with copies of checklists and documents that will help you improve your processes.
• Learning objectives: This session will:
  • Provide all attendees with copies of checklists and documents that will help you improve your processes
  • Provide experienced Provider Enrollment MSPs with helpful process improvement tips and advice to create a more proactive enrollment process and highlight how to setup systems and processes to onboard new providers properly and more quickly
  • Provide beginners in Provider Enrollment with an overview of provider enrollment, credentialing and contracting
• Speaker: David J. Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP (President, Practice Management Strategist, Change Agent & National Speaker)
• Moderator: Tawna Miles-Knight, CPCS; CVO Director, St. Luke's Health System (NAMSS Education Committee Chair and Provider Enrollment Taskforce Chair)
• CE Credit Information: This session has been approved for 1.5 CE Credits

Session #2 of the 2022 Provider Enrollment Series is focused on identifying best practices in Facility and Group enrollment. Our experienced group of panelists will offer their hard earned tips and tricks to facilitate this process.  The panel will specifically discuss PECOS, Medicare Enrollment.. Purchase of this session includes access to the live session as well as the the session recording through the NAMSS Online Education center.

• Live Session Date and Time: Wednesday May 25, 2022, 1:00 - 2:30 pm ET
• Description: This session is focused on identifying best practices in Facility and Group enrollment. Our experienced group of panelists will offer their hard earned tips and tricks to facilitate this process.  The panel will specifically discuss PECOS and Medicare 
• Speakers: 
  • Amanda Pierce, MBA, CPCS, CPMSM (Regional Director Medical Staff Services, Baylor Scott & White Medical Center)
  • Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
• Moderator: Tawna Miles-Knight, CPCS; CVO Director, St. Luke's Health System (NAMSS Education Committee Chair and Provider Enrollment Taskforce Chair)
• CE Credit Information: This session has been approved for 1.5 CE Credits

Session #3 of the 2022 Provider Enrollment Series will trace the entire Provider Enrollment Billing Life Cycle and get to the bottom of why enrollment is important to your bottom line. Our panelists will discuss the differences and types of billing, how they're enrolled and review what a claim form looks like. This session will also highlight maintenance needs after enrollment.

• Live Session Date and Time: Tuesday May 31, 2022, 2:00 - 3:30 pm ET
• Description: This session will trace the entire Provider Enrollment Billing Life Cycle and get to the bottom of why enrollment is important to your bottom line. Our panelists will discuss the differences and types of billing, how they're enrolled and review what a claim form looks like. This session will also highlight maintenance needs after enrollment.
• Learning objectives: This session will:
  • Review the Provider Enrollment Billing cycle from start to finish
  • Highlight often forgotten steps in the billing process
  • Identify areas for billing process improvement
• Speakers:
  • Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
  • Amanda Pierce, MBA, CPCS, CPMSM (Regional Director Medical Staff Services, Baylor Scott & White Medical Center)
• Moderator: Brianna Foulkrod, CPCS, CPMSM (Director of Credentialing, Texas Health Physicians Group)
• CE Credit Information: This session has been approved for 1.5 CE Credits

Session #4 of the 2022 Provider Enrollment Series will tackle “hot topics” in the Provider Enrollment world right now. Join our panelists as they dive into the new NCQA standards and how they impact credentialing from payer audits, as well as what the ending of COVID-19/Disaster policies might look like in the coming months/year.

Are there any hot topic issues you are encountering now that you would like the panel to discuss? You can submit your issues/questions here: https://www.surveymonkey.com/r...

• Session Date and Time: Wednesday June 8, 2022, 2:00 - 3:30 pm ET
• Description: This session will tackle “hot topics” in the Provider Enrollment world right now. Join our panelists as they dive into the new NCQA standards and how they impact credentialing from payer audits, as well as what the ending of COVID-19/Disaster policies might look like in the coming months/year. Are there any hot topic issues you are encountering now that you would like the panel to discuss? You can submit your issues/questions here: https://www.surveymonkey.com/r...

• Learning Objectives: This session will:
  • Review important regulatory updates that affect Provider Enrollment MSPs
  • Allow attendees to walk away with practical resources and information to adapt to the changing Provider Enrollment field quickly and relatively seamlessly
• Speakers:  
  • Deb Draheim, CPCS (Credentialing Manager, Provider Operations|Blue Cross Blue Shield of Massachusetts)
  • Brianna Foulkrod, CPCS, CPMSM (Director of Credentialing, Texas Health Physicians Group)
  • Amanda Pierce, MBA, CPCS, CPMSM (Regional Director Medical Staff Services, Baylor Scott & White Medical Center)
• Moderator: Di Hall CPCS, CPMSM, FMSP (Senior Director of Compliance & Quality Improvement, Cross Country Locums)
• CE Credit Information: This session has been approved for 1.5 CE Credits

We all always hope our jobs go smoothly, but what happens when things go off the walls?! How do you respond to the “horror story” level situations, like fraud, or if you/your facility gets sued for not getting enrollments done in a timely manner? Session #5 of the 2022 Provider Enrollment Series will see our panelists share some of their past horror stories but more importantly, how they got through them—and how you can too.

Do you have any challenging case studies you want to share? Or are you currently experiencing a challenging situation at your own facility? Anonymously share your experiences and/or questions here:  https://www.surveymonkey.com/r...

• Session Date and Time:  Monday, June 13, 2022, 3:00 - 4:30 pm ET
• Description: We all always hope our jobs go smoothly, but what happens when things go off the walls?! How do you respond to the “horror story” level situations, like fraud, or if you/your facility gets sued for not getting enrollments done in a timely manner? Our panelists will share some of their past horror stories but more importantly, how they got through them—and how you can too.
• Do you have any challenging case studies you want to share? Or are you currently experiencing a challenging situation at your own facility? Anonymously share your experiences and/or questions here:  https://www.surveymonkey.com/r...
• Learning objectives: This session will:
  • Share best practices in challenging provider enrollment situations
  • Provide insights into lessons learned and how to apply them to future difficult experiences
  • Provide practical resources for Provider Enrollment Professionals
• Speakers:
  • Angela Skinner (Director, Office of Medical Affairs, Centura Health)
  • Brianna Foulkrod, CPCS, CPMSM (Director of Credentialing, Texas Health Physicians Group)
  • Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
• Moderator: Di Hall CPCS, CPMSM, FMSP (Senior Director of Compliance & Quality Improvement, Cross Country Locums)
• CE Credit Information: This session has been approved for 1.5 CE Credits

The 2022 NAMSS Provider Enrollment series will close with another presentation from David Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP.  David will share how to properly communicate your interest of participation with each payor, how to properly track your communications and process, but also how state regulations can help you hold the payor accountable to get the work done when it is supposed to be done.  You will also walk away with more information on how to perfect your enrollment and credentialing and how to trim time off your process to allow your providers to be productive sooner

• Session Date and Time: Thursday June 16, 2022, 2:00 - 3:30 pm ET
• Description: The 2022 NAMSS Provider Enrollment series will  close with another presentation from David Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP.  David will share how to properly communicate your interest of participation with each payor, how to properly track your communications and process, but also how state regulations can help you hold the payor accountable to get the work done when it is supposed to be done.  You will also walk away with more information on how to perfect your enrollment and credentialing and how to trim time off your process to allow your providers to be productive sooner.
• Learning Objectives: This session will:
  • Empower you as a Provider Enrollment MSP to maximize your relationship with payors
  • Learn how and when to push back against your payor partners
  • Provide more information on how to perfect your enrollment and credentialing and how to trim time off your process to allow your providers to be productive, sooner.
• Speaker: David J. Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP (President, Practice Management Strategist, Change Agent & National Speaker)
• Moderator: Tawna Miles-Knight, CPCS; CVO Director, St. Luke's Health System (NAMSS Education Committee Chair and Provider Enrollment Taskforce Chair)
• CE Credit information: This session has been approved for 1.5 CE Credits

This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s)

• Manages the Credentialing or Privileging Process
• Manages Departmental Operations
• Manages Provider Enrollment Process

Skillsets:

• Communication
• Contracting
• Human Resources
• Managed Care
• Relationship Building