Introducing The New NAMSS Benchmarks Report - 2/10/2026

Join Mark Hirschhorn, CPCS and the NAMSS Industry Benchmarks Task Force on Tuesday, February 10, 2026 at 1:00 pm ET for their presentation, "Introducing The New NAMSS Benchmarks Report"

Date/Time:

• Tuesday, February 10, 2026 from 1:00 pm - 2:00 pm ET

Speaker(s): 

• Mark Hirschhorn, CPCS
• NAMSS Industry Benchmarks Task Force

Description: 

• Join NAMSS for an exclusive first look at the soon-to-be released NAMSS Benchmark Data—the industry’s most comprehensive and trusted resource for insights into credentialing operations. This webinar will walk you through what’s new in the latest dataset, how the information was collected, and the ways healthcare organizations can use these benchmarks to drive strategic decision‑making.
• Our presenters, members of the NAMSS Industry Benchmarks Task Force, will highlight key findings, emerging patterns across the MSP profession, and practical applications for leaders seeking to evaluate staffing models, optimize performance, or advocate for resources within their organizations. Whether you're overseeing medical staff services, CVO services or Provider Enrollment, guiding process improvements, or shaping the future of your department, this session will give you the tools and context you need to leverage benchmark data with confidence.

  Learning Objectives: 

• Participants will learn what’s included in the updated NAMSS Benchmarks Report.
• Participants will gain insights on staffing, productivity, turnaround times, and more.
• Participants will learn how to interpret the data for your organization’s size, structure, and service model.
• Participants will learn how to access and apply the benchmark tools in your day‑to‑day work.

CEs:

• This webinar has been approved for 1.0 CE credit.

Cost:

• NAMSS members: Free
• Non-NAMSS members: $75

This webinar covers the following  Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s)

• Manages Provider Enrollment Process
• Manages the Credentialing or Privileging Process
• Manages Departmental Operations
• Facilitates Medical Staff Functions

Skillsets:

• Analytical Thinking
• Change Management
• Communication
• Flexibility/Adaptability
• Performance Improvement
• Strategic Planning