Foundations of Medical Services Management Course (Formerly Credentialing 201) - July 2026

Foundations of Medical Services Management is a four-week, interactive live virtual course that builds on the foundation of Credentialing 100/101, CPCS, and/or CPES and goes beyond the credentialing procedures to explore common challenges faced by medical services professionals. Topics include: developing successful onboarding programs for new practitioners; implementing efficient procedures for credentialing data governance;  improving collaboration with other departments; determining best ways to assess and respond to low/no volume practitioners; justifying and developing successful proposals for additional FTEs; developing effective procedures to integrate new services, service lines, and additional privileges; and responding appropriately to impaired and/or disruptive practitioners. 

Foundations of Medical Services Management provides you the opportunity to identify, discuss, and problem-solve the biggest challenges you face today. 

Target Audience: Anyone in a leadership role or experienced professionals looking to enter a leadership role. Individuals looking to expand on foundational knowledge gained in other NAMSS educational offerings.

Instructor(s): Tiffany Long, BA, CPMSM, CPCS, FMSP and Melissa Walters, MHA, FMSP, CPMSM, CPCS

This course covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s): 

• Oversees Primary Source Verification        

• Oversees Credentialing and Privileging 

• Manages the Credentialing or Privileging Process 

• Conducts, Participates In, and Maintains Current Clinical Competency Evaluations and Peer Review           

• Complies with Accreditation and Regulatory Standards 

• Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements 

• Manages Departmental Operations 

• Analyzes and Manages Data 

• Manages provider Enrollment 

Skillsets: 

• Analytical Thinking 

• Clinical Competence Evaluation 

• Communication 

• Database Management 

• Flexibility/Adaptability 

• Human Resources 

• Information Technology 

• Medical Staff Bylaws & Policies and Procedures 

• Medical Staff Wellness  

• Presentation Skills 

• Relationship Building 

• Risk Management 

• Legal 

Live Session Dates:

• Session 1: Monday 7/7/25 - 2:00 pm - 4:00 pm ET
• Session 2: Wednesday 7/09/24 - 2:00 pm - 4:00 pm ET
• Session 3: Monday 7/14/24 - 2:00 pm - 4:00 pm ET
• Session 4: Wednesday 7/16/24 - 2:00 pm - 4:00 pm ET

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first-come, first-served. 

CE Credit Information: This course is eligible for 14 CE credits

Registration Rates: Hover over the "Register" button in the top right corner to see the pricing