Another Tool in the Toolkit: Incorporating Educational Interventions into Performance Improvement Processes - Webinar Recording

Watch the webinar recording of "Another Tool in the Toolkit: Incorporating Educational Interventions into Performance Improvement Processes" by Catherine Caldicott, MD, FACP (Medical Director, PBI Education). Then, complete the associated webinar quiz and earn 80% or higher to receive CE credit.

Title: 

• Another Tool in the Toolkit: Incorporating Educational Interventions into Performance Improvement Processes

Speaker: 

• Catherine Caldicott, MD, FACP (Medical Director, PBI Education)

Description: 

• MSPs are on the front lines when it comes to handling instances of clinicians’ bad behavior. MSPs may also be consulted for recommendations when something must be done about these behaviors. This session will explain the impact of remedial education interventions, describe when they are appropriate, how to find such resources, and how these interventions can be added seamlessly to existing performance improvement plans to reduce existing and future behavioral lapses and violations.

Learning Objectives: 

1. To distinguish remedial education interventions from other kinds of education
2. To determine why and when to recommend remedial education interventions 
3. To incorporate remedial education seamlessly into an existing institutional performance improvement process
4. To employ communication techniques that can foster the cooperation of resistant clinicians

Topic Area:

• Credentialing and Privileging
  Management 
• Peer Review 
• Tomorrow's MSP  
• Performance Improvement Plans 

CEs:

• This webinar recording has been approved for 1 CE credit.

Cost:

• Hover over the "Register" button in the top right corner to see the price

This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

• Manages the Credentialing or Privileging Process
• Conducts, Participates In, and Maintains Primary Source Verification
• Facilitates Medical Staff Functions 

Skillsets:

• Communication
• Confidentiality
•  Flexibility/Adaptability 
• Human Resources
• Medical Staff Bylaws & Policies and Procedures
• Medical Staff Wellness
• Performance Improvement
• Professional Ethics
• Professional Presence
• Relationship Building
• Remote People Management
• Risk Management