Accreditation Series: Mastering Accreditation: Insights and Strategies from The Joint Commission

Join us for an in-depth discussion with The Joint Commission on best practices during audits, key areas of focus, and essential tips for ensuring successful surveys. Whether you're gearing up for an accreditation survey or seeking to enhance your organization's compliance efforts, this webinar is your gateway to success.


  • Wednesday, June 5th - 1:00 - 2:00 pm ET


  • Dr. Robert Campbell, PharmD, BCSCP
  • Heidi Thompson, MBA, CPMSM, CPCS, FMSP


  • The Joint Commission, renowned for its rigorous standards and commitment to quality improvement, will share invaluable insights into navigating the accreditation process. From understanding critical performance measures to implementing effective strategies for compliance, our experts will provide you with the knowledge and tools needed to excel in your accreditation journey.
    Additionally, the webinar features a presentation from a medical staff and credentialing services professional (MSP) with extensive experience in managing successful surveys. Benefit from their firsthand expertise as they share practical strategies and real-world examples for achieving compliance and optimizing the survey process. Don't miss this opportunity to gain invaluable insights from industry leaders and elevate your organization's accreditation efforts. Register now to secure your spot and take the next step toward accreditation excellence with The Joint Commission.

  Learning Objectives: 

  1. Learn essential strategies for preparing your organization for an audit, including documentation, staff training, and readiness assessments.
  2. Recognize common areas where organizations face challenges during audits and gain insights into mitigating risks and ensuring compliance.
  3. Identify practical tips and tactics for maximizing the efficiency and effectiveness of your audit process, from initial planning to post-audit follow-up.


  • This webinar has been approved for 1.0 CE credit.


  • NAMSS members: $75
  • Non-NAMSS members: $125

This webinar covers the following Core Functional Area(s) and Tomorrow's MSP Skillsets: 

Core Functional Area(s):

  • Analyzes and Manages Data Verification
  • Manages the Credentialing or Privileging Process 
  • Manages Compliance with State and Federal Accreditation Standards and Regulatory Requirements 
  • Conducts, Participates In, and Maintains Primary Source Verification
  • Complies with Accreditation Standards and Regulatory Standards
  • Manages Departmental Operations


  • Analytical Thinking
  • Legal
  • Medical Staff Bylaws & Policies and Procedures

Dr. Robert Campbell

Senior Director, Standards Interpretation, Accreditation Decision Management, and Medication Safety

The Joint Commission

Robert Campbell, PharmD, BCSCP, currently serves as the Senior Director, Standards Interpretation, Accreditation Decision Management and Medication Safety at The Joint Commission. In this role, Dr. Campbell is responsible for providing oversight for the interpretation of all Joint Commission standards in all Accreditation programs. In addition, he is responsible for the oversight of post-survey processes related to accreditation decisions. He functions as the subject matter expert for medication safety related topics through providing guidance for the development, revision, and interpretation of medication safety related standards.

Dr. Campbell continues to function as a Surveyor for The Joint Commission in the Hospital Accreditation and Critical Access Hospital Accreditation Programs, as well as a Reviewer in the Medication Compounding Certification Program to assess compliance with accreditation and certification program standards. He is a member of the Accreditation Council for The Joint Commission and the Co-Chair of the National Coordinating Council for Medication Error Reporting and Prevention. He was also appointed to the Compounded Sterile Preparations Pharmacy Specialty Council of the Board of Pharmacy Specialties for the 2024-2026 term.

Prior to joining The Joint Commission, Dr. Campbell worked in health care organizations and held leadership positions with oversight responsibilities for performance improvement, accreditation readiness, risk management, infection control, medical staff services, and inpatient and outpatient pharmacy services.
Dr. Campbell received a Doctor of Pharmacy from Florida A&M University in Tallahassee, FL. He is Board Certified in Compounded Sterile Preparations by the Board of Pharmacy Specialties and is licensed as a Registered Pharmacist in Florida. In addition, he holds a Green Belt in Six Sigma.


NAMSS Participant's Agreement
1 Question  |  Unlimited attempts  |  1/1 points to pass  |  Graded as Pass/Fail
1 Question  |  Unlimited attempts  |  1/1 points to pass  |  Graded as Pass/Fail You must complete the Participant's Agreement in order to access your purchased NAMSS Education.
Accreditation Series: TJC Webinar
06/05/2024 at 1:00 PM (EDT)  |  60 minutes
06/05/2024 at 1:00 PM (EDT)  |  60 minutes
Post Webinar Survey
6 Questions
6 Questions Thank you for attending the Webinar. We hope the material was valuable to you. Your feedback and comments are very important. This survey should take 2-5 minutes to complete. You will receive your CE following the completion of this survey.
Certificate of Completion
1.00 CE Credits credit  |  Certificate available
1.00 CE Credits credit  |  Certificate available