2025 Digital Experience Recording: Turf Battles, Improving collaboration between MSOs, CVOs, Provider Enrollment and More

Watch the recording of "Turf Battles, Improving collaboration between MSOs, CVOs, Provider Enrollment and More" by Tammy West, MHA/ED, CPMSM, CPCS; and Julie Harrelson-Vunovich, CPMSM, CPCS. Then, complete the quiz and earn 80% or higher to receive CE credit. 

Title: 

• Turf Battles, Improving collaboration between MSOs, CVOs, Provider Enrollment and More

Speaker(s): 

• Tammy West, MHA/ED, CPMSM, CPCS
• Julie Harrelson-Vunovich, CPMSM, CPCS

Description: 

• In today's rapidly evolving healthcare landscape, fostering collaboration among Medical Staff Services, Central Verification Offices (CVOs), and Provider Enrollment is essential for delivering efficient provider credentialing and privileging. This session seeks to highlight the critical role that improved interdepartmental partnerships play in not only streamlining provider onboarding times but also enhancing overall provider satisfaction.
  Effective collaboration among these entities can significantly reduce the time it takes for providers to begin seeing patients and billing for their services, ultimately benefiting the entire healthcare organization. By breaking down silos and encouraging open lines of communication, healthcare organizations can create a more cohesive workflow that aligns all parties involved in the credentialing and privileging processes. This presentation is designed to offer attendees a multifaceted understanding of the dynamics at play within Medical Staff Services, CVOs, and Provider Enrollment. Participants will gain insights from experienced professionals who will share their perspectives on the common challenges and barriers to collaboration that often hinder operational efficiency. By fostering dialogue around these challenges, attendees will be equipped to identify areas for improvement and implement strategies that enhance teamwork. Actionable strategies discussed in this session will include best practices for communication and information sharing, the implementation of standardized workflows and protocols, and the importance of leveraging technology to streamline processes. Attendees will also explore case studies demonstrating successful collaborations and the tangible benefits realized by organizations that have made concerted efforts to improve interactions between these critical departments. By the end of the presentation, participants will leave with a renewed sense of purpose and practical tools to foster collaboration among Medical Staff Services, CVOs, and Provider Enrollment. This session aims to empower learners to take proactive steps toward establishing more efficient, synergistic processes that not only enhance the provider experience but also positively impact patient care outcomes.

Learning objectives: 

• Identify key roles and responsibilities of Medical Staff Services, CVOs, and Provider Enrollment to enhance understanding of collaboration in credentialing and privileging processes.
• Recognize common barriers to effective collaboration and develop actionable strategies to improve communication and workflows among departments for streamlined provider onboarding. 
• Apply best practices from case studies to foster interdepartmental teamwork, driving greater efficiency and satisfaction in the provider credentialing and privileging processes.

This course covers the following Tomorrow's MSP® Skillsets: 

• Analytical Thinking
• Information Technology
• Relationship Building
• Budget/Finance
• Legal
• Risk Management
• Change Management
• Managed Care
• Team Building
• Clinical Competence
• Performance Improvement
• Database Management
• Communication
• Political Savvy
• Medical Staff Professionalism
• Confidentiality
• Presentation Skills
• Medical Staff Wellness
• Contracting
• Professional Ethics
• Continuing Medical Education
• Evaluation
• Professional Presence
• Medical Staff Bylaws & Policies/Procedures
• Flexibility/Adaptability
• Project Management
• Remote People Management
• Human Resources
• Quality Review/Quality

CE Credits: 

• This conference recording is eligible for 1.0 CE