2025 Digital Experience Recording: Oops or Out of Line? Practical Approaches to a Spectrum of Professionalism Challenges

Watch the recording of "Oops or Out of Line? Practical Approaches to a Spectrum of Professionalism Challenges" by Alexis L. Angell, J.D. and Elizabeth (Beth) J. Korinek, M.P.H. Then, complete the quiz and earn 80% or higher to receive CE credit. 

Title: 

• Oops or Out of Line? Practical Approaches to a Spectrum of Professionalism Challenges

Speaker(s): 

• Alexis L. Angell, J.D.
• Elizabeth (Beth) J. Korinek, M.P.H.

Description: 

• Unprofessional conduct by clinicians isn’t always headline-worthy, but it remains a serious concern in today’s high-pressure healthcare environment. Professionalism lapses range from minor missteps to egregious offenses, including breaches of patient confidentiality on social media, inappropriate comments, falsified documentation, and improper relationships with patients or colleagues. Regardless of severity, these behaviors should not be ignored. This session will explore the wide spectrum of ethical and professionalism violations encountered by medical staff leaders and the challenges of addressing them. Presenters will discuss how bylaws and policies can be used to establish a fair, consistent approach to reporting, investigating, and managing misconduct. Attendees will gain practical strategies for structuring meaningful interventions that not only address the behavior but also equip clinicians with the tools to prevent future missteps. Through case discussions and expert guidance, participants will leave better prepared to foster a culture of professionalism and accountability in their organizations.

Learning objectives: 

• Upon completion, the participant will be able to describe current expectations regarding professionalism and the medical staff.
• Upon completion, the participant will be able to identify how to best use bylaws and policies to support effective intervention of professional lapses.
• Upon completion, the participant will be able to outline the range of options available to address professionalism lapses when they occur.

This course covers the following Tomorrow's MSP® Skillsets: 

• Relationship Building
• Legal
• Performance Improvement
• Medical Staff Professionalism
• Quality Review/Quality

CE Credits: 

• This conference recording is eligible for 1.0 CE