2024 Annual Conference Recording: Creating a Virtual Hospital Telemedicine Entity and Medical Staff Office Structure to Support Credentialing By Proxy in a Large Health System

Watch the recording of "Creating a Virtual Hospital Telemedicine Entity and Medical Staff Office Structure to Support Credentialing By Proxy in a Large Health System" by Susan DuBois, CPCS, CPMSM and Holly Church, CPMSM, CPCS, FACHE, MBA-HA. Then, complete the quiz and earn 80% or higher to receive CE credit. 

Title: 

• Creating a Virtual Hospital Telemedicine Entity and Medical Staff Office Structure to Support Credentialing By Proxy in a Large Health System

Speaker(s): 

• Susan DuBois, CPCS, CPMSM
• Holly Church, CPMSM, CPCS, FACHE, MBA-HA

Description: 

• As a result of Covid-19, hospital and health systems had to quickly create structures to support the provision of health care via telemedicine. Telemedicine continues to expand as a valid method to provide quality health care virtually. Hospitals and health systems have struggled to streamline the credentialing and privileging processes for those providing telehealth services across multiple hospitals both internally and externally. During this session, we will describe the process of creating a telehealth entity and medical staff office and structure within our virtual hospital. We will discuss the legal and regulatory hurdles and how they were overcome to create a single entity where all providers who are providing telehealth services are credentialed and privileged and how that structure serves as the proxy site for all other hospitals where they are providing telehealth services. In addition to the credentialing processes, we will discuss the standardization of medical staff bylaws and privileging along with how OPPE, FPPE and peer review are managed.

Learning objectives: 

• Attendees will be able to describe the difference between distant-site and originating-site and the related credentialing functions of each.
• Attendees will understand CMS, Joint Commission and other regulatory standards and requirements associated with telemedicine credentialing by proxy requirements and how to create a support structure to ensure compliance.
• Attendees will be able to describe contracting requirements and processes associated with telehealth credentialing and contracting to ensure compliance with legal and regulatory requirements.

This course covers the following Tomorrow's MSP® Skillsets: 

• Relationship Building
• Change Management
• Performance Improvement
• Medical Staff Bylaws & Policies/Procedures
• Flexibility/Adaptability

CE Credits: 

• This conference recording is eligible for 1.0 CE