This bundle is comprised of three session recordings from several of the 2019 Educational Conference & Exhibition tracks.

Addressing Workplace Conflict and Implementing Self-Care 

• Speaker: Julie Pettinato, LCSW & Yesenia Servin, CPMSM
• Description: MSPs are wired to take care of business. MSPs are used to preventing and putting out fires.  Unfortunately, that can lead to exhaustion and burnout. MSPs struggle with putting work down and prioritizing self-care. Did you know that workplace conflict is one of the number one causes of professional burnout? Not to mention it erodes business productivity, profits, and increases employee turnover. Learn the strategies, communication styles, and thinking skills to manage day-to-day and long-standing workplace conflicts. Believe it or not, workplace conflicts can be prime opportunities to achieve personal, professional, and relationship growth.  Learn how to avoid tip-toeing around workplace conflict. Hear from a professional with over 10 years of experience helping healthcare professionals.

Balancing the Quality Roles of the Medical Staff and the Service Lines

• Speaker: Catherine Ballard, Esq. & Stephen Kleinman, Esq.
• Description: Over the past 10 years, most hospitals have begun to develop “Service Lines” separate and distinct from the Medical Staff structure.  Although fiscally driven, there is a very strong quality component as these service lines strive to meet defined quality indicators and are promoted to achieve a stronghold in the market place.  The problem is that there is often a substantial overlap between the quality responsibilities of the Service Line Chief and the quality responsibilities of the Medical Staff.  The purpose of this session is to discuss the distinctive roles in relation to credentialing, corrective action, professional practice evaluation, and when and how this information should (and should not) be shared.

The Exponential Growth of Telehealth: Essential Knowledge for Organizations That Credential Practitioners

• Speaker: Todd Sagin, MD, JD and Vicki Searcy
• Description: The scope and breadth of telehealth is transforming the health care industry. It is critical that health care organizations understand the requirements relating to the credentialing telemedicine practitioners. This presentation will first review the current status of telehealth, its acceptance among physicians and patients, and the evidence for its efficacy. The faculty will present the requirements for the privileging of telemedicine practitioners and the challenges posed by evolving and diverse regulatory and accreditation requirements. Several case scenarios will be described to highlight the various considerations that must be weighed by credentialing bodies. 

CEs:

• This bundle has been approved for 4.5 CE credits. Please note you must complete all sessions in order to earn the CE certificate for this bundle.

Cost:

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